Software Engineer - Grafana Cloud Observability, Kubernetes Monitoring Remote

Position: Staff Software Engineer - Grafana Cloud Observability, Kubernetes Monitoring |  | Remote
Grafana Labs is a remote‑first, open‑source powerhouse. With more than 20 M users worldwide, Grafana powers dashboards used by NASA, Microsoft, eBay, JPMorgan Chase and many more. Grafana Labs also helps over 3 000 companies manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self‑managed with the Grafana Enterprise Stack, featuring scalable metrics (Grafana Mimir), logs (Grafana Loki) and traces (Grafana Tempo).

We’re scaling fast while staying true to our open‑source legacy, global collaborative culture, and passion for meaningful work. Our team thrives in an innovation‑driven environment where transparency, autonomy and trust fuel everything we do.

We’d love you to raise your hand for what could be a truly career‑defining opportunity, even if you don’t meet every requirement.

This is a remote opportunity and we would be interested in applicants based in Canada, EST timezones at this time.

Staff Software Engineer – Grafana Cloud Observability, Kubernetes Monitoring

The Opportunity:

Grafana Cloud is our composable observability platform that integrates metrics, logs and traces with Grafana. It allows customers to leverage the best open‑source observability software – including Prometheus, Mimir, Loki and Tempo – without the overhead of installing, maintaining and scaling their own stack.

The Observability department focuses on enabling developers to understand the health and performance of their applications and infrastructure in any environment. We build and maintain the backend for opinionated applications such as Cloud Provider Observability, Database Observability and Kubernetes Monitoring, including dashboards, alerts, documentation and infrastructure, while working closely with other teams to ensure seamless experiences.

We also strive to incorporate OSS contributions into our work by contributing to projects such as Alloy, Prometheus, Open Telemetry and Beyla. The Observability department provides a core building block for customers using Grafana Cloud.

What You’ll Be Doing:
In this role, you will bring your passion for observability and software engineering expertise to help us take our infrastructure monitoring capabilities within Grafana Cloud to the next level.

Responsibilities include:

Designing and implementing high‑quality, scalable integrations for various infrastructure components, applications and data ingestion pipelines.

Creating middleware components and libraries that simplify development and maintenance of observability solutions.

Representing Grafana Labs in open‑source forums, working groups and events when necessary.

Working with product teams, designers and documentation to develop features that align with wider product strategy and customer needs.

Leading the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions.

Collaborating with Sales, Product and Support teams to deliver a holistic product experience.

Taking ownership of the services you run by deploying well‑tested, clean code.

Embracing our open‑source culture and contributing to projects that may not directly fall within your team’s scope.

As an entirely remote organization, we provide guidance and meet regularly using video calls, so an independent attitude, good communication skills and transparency are a must.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow, backed by a company‑funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI‑assisted development: faster prototyping, test generation, refactors, documentation and incident follow‑ups—always paired with strong code review and quality standards. You’ll also have access to frontier models.

What Makes You a Great Fit:

Passion for observability and eagerness to share knowledge through documentation and blog posts.

Love to engage with customers and help them out.

Excellent communication skills.

Relevant open‑source experience, ideally in the observability domain.

Willingness to become an active member of the Open Telemetry…