Solution Advisor Raleigh

Location: Raleigh

Walk Me, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging Walk Me's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation.
Together, SAP and Walk Me form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with Walk Me's intuitive digital adoption platform.
As a Solution Advisor at Walk Me you will act as the conduit between sales and delivery to translate customers' business vision and strategy into solutions, and guide the technology evaluation part of the sales process. You will work with our most strategic clients, and need to have a passion for understanding their needs and expressing the value of Walk Me's products and solutions in meeting those needs.

This role will report to the Director of Solution Advisory.
What You'll Own   Support the Account Executive by taking a consultative role in the customers’ evaluation processes, including answering all technical questions, troubleshooting development/configuration issues, and managing escalation to Support and Engineering.
Effectively plan and execute on a strategy for Discovery calls. Ability to ask leading questions that allow for you to find a problem.
Develop strong technical relationships within the various customer teams, acting as a trusted advisor.
Communicating the value of Walk Me products through many mediums, including phone, presentation, and live/online product demonstrations.
Manage technical POC’s both onsite and offsite
Collaborate on and present custom product demonstrations to support the sales cycle
Aggregate feedback from customer meetings and be able to convey that to product management and Engineering
Speak at field events to both the technical and non-technical
Work as an extension of marketing by promoting product knowledge by writing blogs, participating in demo-inspired webinars when needed.
What You Need to Succeed   Minimum of 4 years of experience in SaaS sales working with enterprise customers in one of the following roles: technical pre-sales, Solution Advisor, Sales Engineer, post-sale functional / technical consultant or equivalent.
Examine, interpret, and articulate complex technical information to audiences of varying technical levels.
Experience working with SAP products and CRM systems such as SFDC preferred
Experience building and presenting demo environments for customers at all levels – engineers to C level executives.
A deep understanding of enterprise technologies and business context.
A strong “team player” mindset and positive attitude
What Sets Us Apart   At Walk Me, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
Hybrid Work Arrangement:
We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
Supportive Culture:
We focus on the whole person, celebrating what makes us unique, and create space for community.
Professional Development:
We encourage continuous learning and offer opportunities for career development through our career compass offering.
Stay healthy and happy with ! Enjoy quarterly wellness reimbursements, daily Bright Breaks to recharge, and Walk Me’s annual Wellness Month every July—because your well-being matters all year long.
Walk Me provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well‑being and diverse…