Channel Manager Telecom​/Managed Services Provider - Remote; Telecom

Overview

Aire Spring is a leading provider of Cloud Communications, Managed Connectivity and Managed Security. Founded in 2001, family owned and operated, Aire Spring has earned a stellar reputation by delivering an award-winning customer experience that far exceeds industry standards. The company has delivered 20 years of outstanding service to a rapidly rising base of national and global customers, while growing organically and remaining debt free.

It serves over 22,000 enterprise locations worldwide and aims to delight customers and partners with personalized, outstanding service. Aire Spring is widely recognized for its 100% channel-only model, award-winning customer service, and a robust technology platform that blends automation with live, expert support. The company provides a single-source experience—one partner, one invoice, one point of contact—to help enterprises simplify complexity and scale worldwide.

• 100% channel-only: no direct sales force.
• Global at scale: connectivity across 190 countries with a single contract, single invoice.
• Comprehensive product portfolio:
  Managed Connectivity, SD-WAN/SASE, security, networking, mobility, cloud voice/UC, and more.
• Automation + live experts:
  AireCONTROL for visibility, analytics, and centralized control paired with AirePOD Tier-3 engineers for real-time human support.
• Free solution evaluations: highly certified Solutions Engineers provide no-cost design reviews and recommendations.
• Partner Margin &
  
  Incentives:
  
  industry-leading pricing and compensation.
• Industry leading SPIFFs on renewals: to maximize partner earnings.
• Service Reliability & Assurance:
  Quote Spring real-time quoting, order tracking, dedicated project managers and managed services engineers, Platinum SLAs (escalation to senior management within 2 hours, one-hour change management, next-day equipment replacement).

The requirement is to generate new business opportunities through trusted advisors and partnerships to become a consistent revenue producer through Aire Spring's robust portfolio of services.

• Partner Recruitment & Management:
  Identify, recruit, and onboard new TSDs and Trusted Advisors. Build lasting, profitable relationships aligned with regional growth objectives.
• Sales Strategy & Enablement:
  Develop targeted regional channel strategies. Conduct product and sales training sessions, support joint sales initiatives, and provide ongoing partner support.
• Relationship Building:
  Foster trust and strong relationships with partners, serving as the primary point of contact to ensure satisfaction, resolve issues, and optimize partner performance.
• Internal
  
  Collaboration:
  
  Partner with marketing, product, and operations teams to facilitate seamless channels, support product launches, and align on strategic initiatives.
• Performance Monitoring:
  Track and analyze partner performance metrics, regional market trends, and competitor activity. Identify new growth avenues and areas for improvement.
• Contract Negotiation & Management:
  Negotiate and manage partner agreements, ensuring compliance and the mutual realization of business benefits.

• Experience:
  
  Minimum of 4 years in telecom channel management with a focus on the TSD Channel, partner development, or business development.
• Industry Knowledge:
  Deep understanding of Managed Voice, data, SD-WAN, SASE, cloud services, and connectivity services.
• Relationship
  
  Skills:
  
  Proven ability to build and maintain high-trust relationships with TSDs and Trusted Advisors.
• Sales & Strategic Acumen:
  Demonstrated success in executing sales strategies, surpassing revenue targets, and fostering partner growth.
• Technical Proficiency:
  Comfortable with CRM systems, channel management platforms, quoting tools, and analytics software.
• Communication:
  Strong communication and interpersonal skills, with the ability to present effectively at executive levels through the Aire Spring story and Airecontrol platform.

• Experience:
  
  Minimum of 4 years in telecom channel management with a focus on the TSD Channel, partner development, or business development.
• Industry Knowledge:
  Deep…