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Global AI-First Support Leader; Remote
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-02-28
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
One Identity
Remote/Work from Home
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
A leading global technology firm is seeking a Sr. Director, Global Support to own and shape the global support strategy, ensuring excellence and customer satisfaction worldwide. This role involves leading geographically distributed teams, focusing on AI-enhanced operations, and driving operational improvements. Candidates should have over 10 years of experience in customer support leadership and a strong background in AI-driven support.
Join a company dedicated to innovation and customer success.
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