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Remote Digital Customer Success Architect

Remote / Online - Candidates ideally in
Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: EDB
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    Digital Marketing, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology company is looking for a Digital Customer Success Strategist to lead a digital-first customer success strategy. You will scale engagement across mid-market segments using automated programs via Totango. The ideal candidate will have 5+ years in customer success, strong analytical skills, and experience with tools like Gainsight and marketing automation platforms. Join a diverse team that promotes employee well-being and customer satisfaction.
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