Remote IT Service Desk Analyst; 1st Line Support
Remote / Online - Candidates ideally in
Buffalo, Erie County, New York, 14266, USA
Listed on 2026-02-28
Buffalo, Erie County, New York, 14266, USA
Listing for:
Zones, LLC
Remote/Work from Home
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
A global IT solution provider is seeking a Service Desk Analyst to provide Level 1 technical support to clients in New York. The successful candidate will assist customers with IT product challenges, handling tasks like password resets and troubleshooting network issues. The role offers opportunities for advancement and involves mentoring other service desk team members. The hourly wage is between $16.00 and $18.00, with a comprehensive benefits package to support team members.
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