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CRM System Technical Support

Remote Digital Customer Success Architect

Remote / Online - Candidates ideally in
Des Moines, Polk County, Iowa, 50319, USA
Listing for: EDB
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    CRM System, Technical Support
  • Customer Service/HelpDesk
    CRM System, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading data and AI platform provider in Des Moines is seeking a Digital Customer Success Strategist to enhance their digital-first customer success strategy. This role involves building a digital customer success strategy, managing integrations with platforms like Totango, and developing educational content to drive product adoption and customer satisfaction. The ideal candidate has over 5 years of experience in customer success, particularly in B2B SaaS environments, along with a strong analytical mindset and proficiency in various automation platforms.
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