Microsoft Adoption Manager

Trask is a European IT service provider headquartered in Prague and has been on the market for over 30 years. With our 1,200 employees, we aim to support our customers with innovative IT solutions for digitalization. Our customers include banks, insurance companies, car manufacturers, and telecom operators.

The mission of this role is to continuously evolve and maximize Trask’s internal Microsoft ecosystem — from core Microsoft
365 services to advanced analytics and AI capabilities such as Microsoft

Copilot.

You will be responsible for ensuring that Microsoft tools are well-governed, effectively adopted, and meaningfully used across the organization. This is a leadership role combining technical ownership, adoption strategy, and people enablement to help Trask work smarter, faster, and more collaboratively.

The mission tells you something about where we are now. Our COO, Filip Tománek, sees gaps in Microsoft ecosystem adoption, especially in Copilot usage and Teams collaboration, and in the ongoing development of the internal Microsoft platform (security, finops, staying up to date with Microsoft roadmap, etc.).

• A strategic internal role with real impact on how the company operates day to day
• Ownership of Trask’sMicrosoft
  365 direction, including AI and Copilot adoption
• Opportunity to shape modern workplace standards, governance, and best practices
• A managerial role with the possibility to lead and grow a small expert team (~3 people)
• Space to experiment, innovate, and evangelize new ways of working
• Direct collaboration with leadership, business teams, and technical experts across Trask

• Own the internal Microsoft 365 environment (Outlook, Teams, SharePoint, One Drive, collaboration tools)
• Drive continuous improvement of the platform from both technical and user-experience perspectives
• Define and maintain governance models, standards, and usage guidelines
• Lead the adoption strategy for Microsoft 365 and AI tools, with a strong focus on Microsoft Copilot
• Actively evangelize modern workplace tools and ways of working across Trask
• Design and deliver training, workshops, and enablement programs for different user groups
• Build and support a network of internal champions and power users
• Drive practical adoption of Microsoft Copilot and M365 AI capabilities
• Identify high-value use cases for productivity, analytics, and knowledge work
• Translate AI capabilities into clear, safe, and business-relevant usage patterns

• Lead and mentor a small team responsible for M365 adoption and internal enablement
• Coordinate activities across IT, security, and business stakeholders
• Prioritize initiatives based on business value and organizational maturity

• Track adoption, usage, and value realization using meaningful metrics
• Gather feedback, identify adoption barriers, and continuously improve the approach
• Stay current with Microsoft roadmap updates and translate them into actionable plans

• Proven experience implementing and operating Microsoft 365 environments
• Experience in a managerial or lead role
  , owning platforms or adoption initiatives
• Strong understanding of collaboration platforms, modern workplace concepts, and digital adoption
• Partially hands‑on experience with Microsoft Teams, SharePoint, One Drive, Outlook
  , and related services
• Practical exposure to Microsoft Copilot and AI‑driven productivity tools is a strong advantage
• Ability to bridge technical depth and business adoption
• Strong communication skills — able to explain complex tools in simple, practical terms
• Natural evangelist with the credibility to influence senior stakeholders
• Structured, pragmatic, and outcome‑driven approach
• Comfortable operating in a fast‑moving, consulting‑oriented organization

• Microsoft certifications related to Microsoft 365, Modern Workplace, or Security
• Experience defining governance models, lifecycle management, and adoption KPIs
• Background in consulting or complex organizational environments

• Flexible work environment: Ability to work from home, company offices, or directly at client sites.
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