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Helpdesk Analyst — Remote Tech Support
Remote / Online - Candidates ideally in
Cary, Wake County, North Carolina, 27518, USA
Listed on 2026-02-28
Cary, Wake County, North Carolina, 27518, USA
Listing for:
Collabera
Remote/Work from Home
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A leading IT staffing firm in Cary, North Carolina is seeking a Helpdesk Support professional with at least 6 months of experience. The ideal candidate will exhibit strong customer service skills and the ability to troubleshoot technical problems related to Windows and email configurations. Responsibilities include resolving tickets promptly, coaching new analysts, and adhering to organizational procedures. The role requires flexibility for a 24/7 rotational shift schedule and a commitment to continuous improvement of service quality.
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