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Technical Support

Zendesk Engineer II — Remote SaaS Support & Integrations

Remote / Online - Candidates ideally in
Mission, Johnson County, Kansas, 66201, USA
Listing for: Convergys
Full Time, Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global technology services leader is seeking a Telecom Support Engineer II to provide comprehensive support for the Zendesk platform used by over 50 customers. Responsibilities include customizing Zendesk settings, assisting with user training, and troubleshooting technical issues. Candidates should have strong technical proficiency, great communication skills, and experience with SaaS solutions. Flexibility in working hours is required, and the position is offered as full-time with a work-at-home option.
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