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AI-First Architect — Remote

Remote / Online - Candidates ideally in
Indiana Borough, Indiana County, Pennsylvania, 15705, USA
Listing for: Puffy
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: AI-First Support Architect — Remote
A leading mattress brand is seeking a Customer Support Manager to oversee the entire customer support tech stack and optimize AI workflows. The role is remote, offering flexibility and an opportunity to lead a team in a fast-paced environment. The ideal candidate should have over 5 years of experience in customer support management, a deep understanding of systems, and proficiency in tools like Zendesk and Alhena AI.

This position not only offers competitive compensation but also performance bonuses and comprehensive benefits.
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