Data Validation Specialist

DATA VALIDATION SPECIALIST

Job Location:

Enforcement Administration

3838 N. Central Ave.

Phoenix, AZ 85012

Salary: $65,000.00 Grade: 21 Closing Date: 02/24/2026

This position analyzes data related to ADOT’s statewide Computer Aided Dispatch (CAD)/Records Management System (RMS), eCrash and eCitation applications, related Geographic Information System (GIS) infrastructure, and associated integrations. Performs rigorous quality control and data validation to ensure the integrity of public safety records; specifically identifying and rectifying discrepancies in the National Incident-Based Reporting System (NIBRS) / Uniform Crime Reporting (UCR) data.

This position participates in the after hours rotation for the 24/7 support line. May work weekends and holidays. Background check is required, polygraph and drug screening.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Provide basic technical support to various ADOT applications, system integrations, other supporting systems, and assisting end users with software and hardware issues and escalating as necessary. Perform routine table maintenance and updates. Track and monitor support tickets; ensuring timely resolution and escalation where appropriate.

Assist with testing and validation of software upgrades, patches, and new feature implementations. Key responsibilities include processing and submitting monthly NIBRS/UCR reporting, running scheduled audits, maintaining organized user documentation, and delivering system training. Supports the maintenance of the UCR/NIBRS reporting, Criminal Justice Information Services (CJIS) compliance and Arizona Law Enforcement Accreditation Program (ALEAP) standards.

Run monthly audits and review audit results for data quality, accuracy, and compliance with state and federal reporting requirements. Support CJIS compliance and ALEAP reporting. Document data issues, coordinate corrections, and maintain an audit log.

Knowledge of:

• Working knowledge of law enforcement records management systems and NIBRS reporting requirements.

• CAD/RMS software and eCitation/eForm applications.

• Basic understanding of relational databases and SQL query concepts.

• Computer hardware, software, networking fundamentals, and VPN remote access.

• Understanding of customer service techniques and technical support best practices.

Skills in:

• Strong organizational skills and attention to detail.

• Effective written and verbal communication skills.

• Proficiency in Microsoft Office Suite and/or Google Workspace.

• Preparing clear documentation and training materials.

• Prioritizing multiple requests and meet deadlines.

Ability to:

• Troubleshoot and resolve routine hardware/software issues.

• Learn new systems and processes quickly.

• Work independently with limited supervision while following established procedures.

• Collaborate effectively in a team environment and support cross-training efforts.

• Maintain confidentiality and comply with applicable laws, policies, and procedures.

• Experience with NIBRS data entry, auditing, or reporting.
• Basic SQL knowledge.
• Vendor-specific training and certifications relevant to CAD/RMS application administration.
• Experience with law enforcement CAD/RMS systems (Spillman Flex preferred).

Arizona Criminal Justice Information System Certification (ACJIS) must be obtained within six months of hire.
Valid Driver's License.

If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor…