Senior Site Reliability Engineer

What you can expect

Immigration sponsorship is not available for this position.

At Zoom, we build and operate the global infrastructure that powers real-time communication for millions of users worldwide. Our Kubernetes Platform team designs and scales Kubernetes-based platforms that run across public cloud providers and colocation data centers. We operate at massive scale and deep in the stack — from Kubernetes control plane internals and networking, to multi-cluster orchestration, automation, and reliability engineering.

If you enjoy working close to the metal and shaping modern cloud-native platforms, this role is for you.

Engineering operations are the driving force behind the seamless functionality and continuous innovation that define the platform's unparalleled user experience. The team manages the infrastructure that runs Zoom Phone, Zoom Contact Center, Zoom Virtual Agent and Zoom Workforce management. By employing robust operational strategies, they guarantee the stability and security of Zoom s infrastructure, allowing millions of users worldwide to connect effortlessly.

• Designing, building, and operating large-scale Kubernetes platforms spanning public cloud and on-prem / colo data centers.
• Developing Kubernetes Operators, controllers, and platform automation in Go. Architect high-availability, fault-tolerant, and self-healing systems supporting real-time workloads.
• Building and evolving internal platform services: cluster lifecycle management, provisioning, configuration, policy, and observability. Own Kubernetes networking, storage, and runtime integrations across heterogeneous environments.
• Partnering with SRE, Dev Ops, and Product Engineering teams to improve reliability, scalability, and developer experience. Drive infrastructure-as-code and automation using Terraform, Crossplane, and Git Ops workflows.
• Contributing to capacity planning, cost optimization, security hardening, and platform governance. Troubleshoot complex production issues across Kubernetes, cloud infrastructure, and data center environments.

• 5+ years of experience in infrastructure, platform, or systems engineering
• Develop in Go (Golang) for building distributed systems and Kubernetes components
• Deliver experience operating Kubernetes in cloud and/or on-prem / colo environments
• Exhibit knowledge of cloud networking, IAM, load balancing, and service discovery
• Develop with containers, Helm, CI/CD, and Git-based workflows
• Use debugging skills across Linux, networking, Kubernetes, and distributed systems

Minimum: $98,900.00

Maximum: $

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus and equity value.

Note:

Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Learn more about our benefits.

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind.

Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.