Senior Infrastructure Project Manager

Account Control Technology

Senior Infrastructure Project Manager

US-FL-

Job :

Type:
Full-Time

# of Openings: 1

Category:
Information Technology

Location:

Remote / Work from Home - Must reside in the US

Salary - 95k + DOE annually

Experience:

8 to 10 years (5+ years Relevant)

Transworld Systems, Inc. is an industry leader, customer-first provider of customer relationship outsourcing services, accounts receivable management, loan servicing and legal services for many of the world's leading companies. We have over 50 years of experience in handling customer contacts and interactions across a broad spectrum of industries.

• Work from home
• Paid training
• Team-oriented work environment
• Growth opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

We are seeking an experienced Senior Infrastructure Project Manager to lead strategic, cross-functional infrastructure and operations initiatives across the organization. This role is responsible for the planning, execution, governance, and successful delivery of infrastructure-related projects and client initiatives spanning multiple business units.

The ideal candidate brings a solid foundation in enterprise infrastructure technologies combined with proven project management leadership. This individual will serve as a key liaison between technical teams and business stakeholders, driving alignment, collaboration, and clear communication throughout the project lifecycle to ensure delivery of measurable business outcomes.

• Lead the end-to-end delivery of complex, enterprise-scale infrastructure projects, ensuring alignment with organizational strategy, technical standards, and operational readiness.
• Own project scope, schedule, budget, quality, and risk management, proactively identifying dependencies and resolving issues that could impact delivery.
• Partner with senior stakeholders, infrastructure leadership, and business owners to define project objectives, success criteria, and measurable outcomes.
• Collaborate closely with infrastructure engineering, network, systems, cloud, security, and service desk teams to ensure technical requirements are clearly defined and executable.
• Develop, maintain, and govern detailed project plans, schedules, and resource forecasts using MS Project or equivalent tools.
• Ensure on-time and on-budget delivery of project milestones while managing scope changes through formal change control processes.
• Act as a bridge between technical teams and business stakeholders, translating business needs into actionable technical deliverables and clearly communicating risks, trade-offs, impacts.
• Identify, assess, and mitigate technical, operational, vendor, and organizational risks throughout the project lifecycle.
• Track and report on project KPIs, financials, and success metrics, delivering clear executive-level status updates and recommendations.
• Drive portfolio-level planning and prioritization for infrastructure initiatives.
• Support budget planning and capital forecasting for infrastructure programs.
• Lead post-implementation reviews to capture lessons learned and improve delivery effectiveness.
• Ensure infrastructure initiatives align with security, compliance, and regulatory requirements.

• Bachelor's degree in information technology, Computer Science, Engineering, or a related field, or equivalent practical experience.
• 8+ years of progressive project management experience, with a strong focus on infrastructure initiatives (network, data center, cloud, end-user computing, security, or enterprise systems).
• Proven experience leading large, complex, cross-functional infrastructure projects from initiation through delivery in enterprise environments.
• Strong understanding of IT infrastructure technologies and concepts, including networking, servers, storage, virtualization, cloud platforms, and IT service operations.
• Demonstrated ability to manage project budgets, schedules, resource plans, and vendor engagements effectively.
• Experience working with senior leadership and executive stakeholders, including preparing and presenting project status, risks, and recommendations.
• Exceptional communication, facilitation, and stakeholder management skills, with the ability to translate technical concepts into business terms.
• Strong risk management, problem-solving, and decision-making capabilities in fast-paced, operationally critical environments.
• Experience mentoring or coaching junior project managers or contributing to PMO best practices.
• managing infrastructure modernization, cloud migrations, or network transformation is strongly preferred.

• Strong working knowledge of enterprise infrastructure domains, including networking, data center operations, cloud platforms (Azure/AWS), end-user computing, and security.
• Ability to manage highly interdependent, multi-workstream projects…