Business Analyst – Windows 11 Deployment

CTG is seeking to fill a Business Analyst – Windows 11 Deployment opening for our client.

Location: Remote

Duration: 4 months

We are seeking an experienced Business Analyst (BA) to support a large-scale Windows 11 migration and deployment initiative across a multi‑site health system. This role will partner with IT Infrastructure, Clinical Informatics, Operations, Supply Chain, and Executive Leadership to model, analyze, and optimize the deployment strategy.

The Business Analyst will play a critical role in:

• Assessing current‑state device inventory and application landscape
• Modeling deployment waves and sequencing strategy
• Evaluating hardware readiness and upgrade/replacement needs
• Supporting capital planning and equipment purchasing decisions
• Minimizing disruption to clinical operations and patient care

This position requires strong analytical skills, healthcare domain knowledge, and experience supporting enterprise technology deployments in regulated environments.

Key Responsibilities

1. Deployment Modeling & Analysis

• Conduct current‑state assessment of devices, operating systems, applications, and clinical dependencies.
• Develop data‑driven models to determine optimal deployment sequencing (by site, department, acuity level, device type).
• Analyze compatibility of clinical and business applications with Windows 11.
• Identify high‑risk areas (e.g., critical care units, specialty clinics, shared workstations).
• Build dashboards and executive reporting to track migration readiness and progress.

2. Deployment Strategy & Wave Planning

• Define recommended order of deployment based on:
• Clinical criticality
• Infrastructure readiness
• Hardware compatibility
• Business impact and downtime tolerance
• Partner with PMO to create wave‑based deployment roadmap.
• Support change management planning and stakeholder impact assessments.
• Evaluate pilot outcomes and refine rollout strategy.

3. Hardware Assessment & Equipment Planning

• Analyze existing hardware inventory for Windows 11 compatibility.
• Identify devices requiring:
  • Upgrade
  • Replacement
  • Memory/storage expansion
• Partner with Supply Chain and Finance to:
  • Develop capital forecasts
  • Estimate procurement timelines
  • Evaluate vendor options
  • Align purchasing with deployment waves
• Support RFP/RFQ processes if required.

4. Financial & Operational Analysis

• Build cost models comparing upgrade vs. replace strategies.
• Estimate productivity impact during migration.
• Assess total cost of ownership (TCO) across device lifecycle.
• Provide executive‑level business cases and recommendations.

5. Stakeholder & Cross‑Functional Collaboration

• Work closely with:
  • Infrastructure & Desktop Engineering
  • Clinical Informatics
  • Biomedical Engineering
  • Cybersecurity
  • Revenue Cycle & Administrative Departments
• Facilitate requirements workshops and deployment planning sessions.
• Translate technical considerations into business impacts.

6. Risk & Compliance Considerations

• Evaluate regulatory and security implications of OS migration (HIPAA‑aligned environments).
• Identify integration risks with EHR, imaging systems, and clinical devices.
• Support contingency planning for critical patient‑care environments.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee‑based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Emily Drew at . Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $70 to $80 hourly. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law.

CTG is fully committed to promoting employment opportunities for members of protected classes.