Deputy Program Manager; DPM

Ignite Action, a joint venture between Actio Net and Ignite has an immediate opening for a Deputy Program Manager (DPM).

Location:

Remote

Clearance Requirement:
Public Trust High (Eligibility to US Citizens Only) / Background Check

Role

Description:

The Deputy Program Manager (DPM) will play a pivotal role in supporting the successful execution of Call Order 1 – Data Center and Cloud Migration under the U.S. Census Bureau’s On-Premises and Cloud Infrastructure Support Services (OCISS) BPA. This individual will assist the Program Manager in overseeing day-to-day operations, ensuring alignment with Census Acceleration to Secure Cloud (CASC) initiative goals, and driving technical execution across multiple functional areas.

The DPM will coordinate cross-functional activities focused on maintaining and modernizing the USCB’s hybrid infrastructure, facilitating seamless migration to cloud environments, and reducing the agency’s on-premises data center footprint. This role demands strong leadership, attention to detail, and the ability to communicate effectively with technical staff, stakeholders, and government leadership.

Duties and Responsibilities:

• Serve as the alternate lead responsible for managing the execution of Call Order 1, providing oversight across all technical and operational task areas.
• Collaborate with the Program Manager to ensure contractual compliance, schedule adherence, and timely delivery of services and deliverables.
• Coordinate with USCB stakeholders, including CSvD, OCIO, and program area leads, to align support activities with strategic objectives.
• Monitor and report on performance metrics, including SLAs and KPIs as defined in the Performance Requirements Matrix.
• Oversee incident and problem management escalations, ensuring issues are resolved in a timely and compliant manner.
• Support infrastructure operations including server, storage, and virtualization management across on-premises and cloud environments.
• Facilitate integration planning and execution, including data center decommissioning and application/system migration to cloud platforms.
• Drive continuous improvement initiatives, including process automation, documentation updates, and capacity planning.
• Manage project risks, issues, and dependencies through proactive identification, mitigation, and communication.
• Serve as the point of contact in the absence of the Program Manager and represent the team in status meetings, briefings, and reviews.
• Ensure adherence to USCB policies related to IT security, configuration management, and remote access.

Basic Qualifications (Required):

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
• 8+ years of relevant experience in IT program/project management with at least 3 years in a deputy or lead role on federal IT contracts.
• Demonstrated experience supporting large-scale infrastructure operations, including hybrid cloud and on-premises environments.
• Proficient in managing cross-functional teams and subcontractors in a geographically dispersed environment.
• Strong understanding of federal IT compliance standards, including RMF, FISMA, and Zero Trust principles.
• Experience with ITIL-based service management practices and tools (e.g., Service Now).
• Exceptional communication, organizational, and stakeholder engagement skills.
• Active PMP or equivalent certification.
• U.S. Citizenship required; ability to obtain and maintain a public trust clearance.

Preferred Qualifications:

• Master’s degree in a technical or management field.
• Experience supporting programs under the U.S. Census Bureau or Department of Commerce.
• Familiarity with the OCISS BPA framework and CASC initiative goals.
• AWS or Azure cloud certifications (e.g., AWS Solutions Architect, Azure Administrator).
• Experience with Infrastructure as Code (IaC) and Dev Sec Ops  practices.
• Knowledge of data center decommissioning and cloud-native architecture transition planning.

Actio Net is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions,…