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Remote Technical Support Engineer - Cybersecurity SaaS

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: ReversingLabs
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cybersecurity
Salary/Wage Range or Industry Benchmark: 89000 - 99000 USD Yearly USD 89000.00 99000.00 YEAR
Job Description & How to Apply Below
A cybersecurity firm in Boston is looking for a dedicated Support Engineer to provide exceptional customer service and technical support to clients. The role involves troubleshooting complex issues, maintaining documentation, and collaborating with product teams to enhance customer experiences. The ideal candidate has a strong background in technical support, particularly for SaaS solutions, and excellent communication skills. This position comes with a competitive compensation package and great benefits.
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