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Oracle Cloud Incident & Escalation Lead; Remote

Remote / Online - Candidates ideally in
Romania, Somerset County, Pennsylvania, USA
Listing for: Ll Oefentherapie
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Consultant, Cloud Computing, Technical Support
Salary/Wage Range or Industry Benchmark: 75000 - 100000 USD Yearly USD 75000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Oracle Cloud Incident & Escalation Lead (Remote)
Location: Romania

A global service organization is seeking a Service Manager to join their Oracle Customer Success Services team. This role involves delivering Level 2 incident management and providing technical support to Oracle customers, focusing on Oracle Cloud Infrastructure and Database Services. Candidates should have a University Degree, proficiency in English, and experience with OCI and Oracle Cloud services. The position requires excellent communication and collaboration within a multicultural team, aimed at enhancing customer experience and service levels.
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