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IT Support Technical Support HelpDesk/Support Systems Analyst

Remote Software Support Analyst II - Public Sector

Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listing for: i3 Verticals, LLC
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology solutions provider is seeking a Software Support Analyst Tier II to provide front-line technical support for proprietary software applications. The ideal candidate will have strong troubleshooting and customer service skills, alongside a technical understanding. Remote work is available, and the role requires two years of related experience, prioritization abilities, and effective communication skills. This position is key to ensuring client satisfaction and supporting effective software implementation.
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