UX Designer

About Us

A role with Kooth is an exciting chance to join a fast growing business with a social purpose. Our mission is to provide welcoming and effective digital mental health support across the UK.

Job Title: UX Designer
Reports to: Head of Product Design
Direct Reports: 0
Location: UK based only
Closing Date: 27/2/26

We are seeking a mid-level UX Designer to create user-centered digital experiences that are intuitive, accessible, and engaging. This role combines user research, interaction and visual design, prototyping and testing, and cross-functional collaboration to deliver design solutions that meet user needs and the business objectives.

• User research and understanding: Conduct and analyse qualitative and quantitative user research to uncover user needs, behaviours, and pain points. Translate insights into actionable design requirements, personas, and user journey maps that guide product decisions. Advocate for user-centred thinking across squads to ensure solutions meet real user needs.
• Interaction and visual design: Design intuitive, visually appealing, and accessible interfaces that align with the Kooth brand identity and usability best practice. Develop wireframes, mockups, and high‑fidelity designs that effectively communicate interaction flows. Ensure designs create a seamless and engaging user experience across platforms.
• Collaboration and communication: Work closely with product managers, engineers, and stakeholders to align design solutions with squad goals and technical feasibility. Present and explain design decisions clearly, facilitate workshops, and foster a collaborative, user-focused product development process.
• Prototyping and testing: Build and iterate interactive prototypes to validate design concepts. Conduct usability testing, gather user feedback, and analyse results to inform design refinements. Continuously iterate on solutions to improve usability, accessibility, and overall user satisfaction.

• Strong UX design fundamentals
• Experience in user research
• Proficiency with Figma (mandatory)
• Understanding of tools like Jira/Shortcut
• Strong written and verbal communication skills

• Experience working in cross‑functional teams as part of a tech organisation or function
• Experience working in health care is a plus
• Degree in Design or equivalent experience

• Competitive Salary: Up to £50,000 dependent on experience.
• Generous Annual Leave: 28 days of annual leave plus public holidays.
• Professional Development: Yearly professional training programmes, tailored to your career aspirations.
• Financial Security: Pension contributions and annual company share option awards.
• Health and Well‑being: Comprehensive Health Shield cover and Employee Assistance Programme (24/7 telephone mental health support, GP consultations).
• Life Assurance: Up to four times your annual salary to your loved ones.
• Flexible Working: Remote working flexibility.
• Lifestyle Benefits: Well‑being, growth, and contribution‑valued culture; join our dynamic team.

We are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual. We believe in equal opportunities for all, regardless of race, colour, religion, gender, gender identity or expression, or sexual orientation.

Our dedication to creating a fair and unbiased environment is reflected in all aspects of our recruitment, hiring, and employment practices. We strive to provide a work environment that is free from discrimination, where every employee is treated with respect and dignity.

We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job‑related tasks. If you require any reasonable adjustments to ensure your equal participation in our recruitment process, please inform our Human Resources team. Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone.

Kooth plc is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.

This will include a DBS check.