Financial Crime Business Analyst

Hybrid:
Working from the office 2 days a week

Location:

London, United Kingdom

Get the future you want!

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

The Business Analyst will support the Financial Intelligence Unit (FIU) by driving requirements, process improvements, and technology enhancements across investigation workflows, case management, and financial crime operations. This role partners closely with FIU Leads, Compliance, Risk, Technology, and Data teams to translate regulatory obligations and operational needs into robust processes, controls, and platform capabilities.

• Elicit and document business, functional, and non‑functional requirements (BRD, FRD, use cases) for FIU operations, case management, and investigation workflows.
• Translate policy and regulatory changes (FATF, FCA/JMLSG, EU AMLDs) into actionable process specifications and control designs.
• Define investigation data requirements across customer, transaction, KYC/CDD/EDD, screening hits, transaction monitoring alerts, and adverse media sources.

• Map current‑state FIU processes (intake, triage, investigation, escalation, SAR/STR submission) and design target‑state workflows with clear SLAs, hand‑offs, and audit trails.
• Define control points, QA checks, sampling frameworks, and key risk indicators/KPIs (e.g., alert aging, false positive rates, time‑to‑close, SAR conversion).
• Ensure policy‑to‑procedure alignment and maintain playbooks, SOPs, RACI matrices, and governance artefacts.
• Partner with product and technology teams to shape features in case management and TM systems (Actimize, Mantas, SAS, Net Reveal, NICE, Pega).
• Specify integrations with screening platforms (World‑Check, Dow Jones, Lexis Nexis), adverse media solutions, Open Banking/APIs, and data warehouses.
• Collaborate with data teams on lineage, data quality, and MI dashboards; define reporting requirements for regulators and internal committees.

• Plan and execute UAT, including test scenario creation, acceptance criteria, and defect triage support.
• Support operational readiness through training materials, run‑books, cutover plans, and go‑live activities.
• Track outcomes via MI/reporting; prepare packs for ORCs/Financial Crime committees; contribute to continuous improvement and TM model‑tuning feedback loops.

• Engage stakeholders across FIU, Financial Crime Operations, Compliance, Legal, Risk, Product, and Technology.
• Facilitate workshops, backlog refinement, sprint ceremonies; manage cross‑team dependencies and clear impediments.

• Domain Expertise: FIU/Investigations, AML/CTF, KYC/CDD/EDD, SAR/STR processes, escalation frameworks, and typology analysis.
• Regulatory Knowledge: FATF Recommendations, FCA/JMLSG guidance, EU AMLDs (4th/5th/6th), and local AML regimes; understanding of risk assessments and governance structures.
• Tools & Platforms:
  Hands‑on experience with TM and case management platforms (Actimise, Mantas, SAS, Net Reveal, NICE, Pega) and sanctions/name‑screening tools.
• Business Analysis Core: BRD/FRD creation, user stories, BPMN process mapping, acceptance criteria, UAT planning, traceability, and change control.
• Data & Reporting:
  Ability to work with SQL/basic queries, data dictionaries, and define MI/reporting structures.
• Ways of Working:
  Agile/Scrum, JIRA/Confluence, workshop facilitation, and strong stakeholder communication.
• Communication:
  Clear, structured documentation and strong business writing skills, including regulator‑facing…