Senior Revenue Operations Specialist

Senior Revenue Operations Specialist (fixed-term contract)

Leeds, England, United Kingdom

• We’re a SaaS scale up and one of the fastest growing tech companies in the North.
• There’s 100+ of us around the UK with our HQ in Leeds.
• Our software is award-winning and used by 100,000s of students at over 800 universities & colleges worldwide.
• We’re growing so we can achieve our mission to support 1 million students to become better learners by 2030.

As Senior Revenue Operations Specialist (fixed-term contract) your role will be to own and optimise operations for pre-sales teams, processes and systems. Sitting within the Rev Ops team, but working closely with Marketing and Sales to provide the best customer experience, and maintain smooth day-to-day operations. This role has a core focus on the delivery of strategically important projects to improve revenue efficiency with ownership of Marketing & Sales Operations.

You’ll work closely with our Sales and Marketing teams, as well as Finance and Data. Here’s an idea of who you might meet throughout the process:

• Luke - Senior Rev Ops Specialist - Dad to 2 boys who enjoys DIY, football, the gym and too much coffee.
• Dan - Head of Operational Effectiveness - a father of three (two humans, one dog) with a passion for gaming and travelling
• Emily - Revenue Operations Specialist - Wife, dog mum and proud fantasy and sci-fi geek

• You’ll be the go-to expert for systems administration for all Marketing and Sales tech.
• Continuous improvement of workflow configurations (ideally using custom code and other advanced features inside the CRM).
• Taking ownership of technical, complex system improvements and implementations.
• Proactively developing a roadmap and strategy for maintaining the best GTM tools that support company and department goals.
• Staying ahead of the competition with market/system knowledge in your space.

• Owning commercial processes across the customer journey with a focus on pre-sale.
• Optimising and refining processes proactively (and reactively when needed).
• Driving scalable processes that support the organization’s longer‑term goals.
• Engaging with internal stakeholders across the business to gather requirements for systems, processes, and data needs.

• Owning, planning and delivering core projects that directly contribute towards company goals
• Prioritisation of project work
• Managing stakeholder relationships to achieve optimal outcomes for the project team
• Experienced with CRMs (Hub Spot preferable) and administration / integration of a revenue technology stack
• Technical Skills - HTML, CSS, basic coding (Python or Node.js ) - Willingness to learn or an ability to write code with AI assistance
• Strong data and process literacy. A strong ability to understand and interpret data or processes, identify issues or weak points and translate these into actionable items to improve results
• Ability to work in a fast‑paced environment and adapt to changing business needs, prioritising focus and project managing multiple streams of work
• Excellent communication and collaboration skills across multiple stakeholders including revenue teams, data teams and finance
• Meticulously organised with solid time management skills
• Ability to proactively manage stakeholder expectations and provide constructive challenge

🏖️ 33 days annual leave (Inclusive of bank holidays)

🎄 3 gifted days off at Christmas

💰 EMI Share Options Scheme

🎓 Generous individual learning and training allowance

⌚ Truly flexible hours to suit when you work best

💻 Full home working set up and beautiful collaborative office space

🚗 Free Leeds City Centre office parking

🌴 Nomad working policy with family travel insurance

🍼 Enhanced 26 weeks maternity and 4 weeks paternity (fully paid)

🤍 Health cash plan (from glasses to massages)

We have a beautiful office space in Leeds and we love it when we get together to collaborate in person. We typically operate a hybrid way of working, however some of our roles support remote working within the UK, if you live…