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Genesys CCaaS Practice Leader; Remote/Hybrid
Remote / Online - Candidates ideally in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-02-28
Durham, Durham County, North Carolina, 27703, USA
Listing for:
TELUS Digital
Full Time, Remote/Work from Home
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
A leading digital consultancy is seeking a Practice Leader for CCaaS to drive growth and establish thought leadership in Genesys Cloud CX. The ideal candidate will have over 10 years of experience in contact center technology and P&L responsibility. This role involves client engagement, innovation in implementation strategies, and driving team performance. A bachelor's degree is required; advanced degrees preferred.
Compensation ranges from $150K to $180K, with hybrid and remote work options available.
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