Produits numériques, SSO; Services anglais

Position: Produits numériques, SSO (Services anglais)
*
* Position Title:

** Product Manager, SSO (English Services)
** Status of Employment:
** Permanent
* * Position Language Requirement:
**** Language

Skills:

**** Work at CBC/Radio-Canada
** At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

** Unposting Date:**:59 PM###
** Comfortable with working with remote teams based in both Montreal and Toronto.
**** Here’s why we should work together:
** Our digital teams’ values - collaboration, learning, and continuous improvement - embody who we are as a people-focused, digital-forward employer. We follow lean startup principles and use an Agile approach. Our dedicated people managers work closely with every individual to ensure we are leveraging their strengths, championing their ideas and supporting their pursuit of new skills and their desired career progression.

Here at CBC Digital Strategy & Products, we want you to be happy and feel good  is essential that work be a safe space where our employees are able to share their authentic selves with one another and to push each other to challenge conventions.
** Perks you can look forward to:
*** Flexible work schedules, allowing you to prioritize yourself, your family and your work.
* Work from home opportunities.
* Competitive total rewards package.
* Opportunities to work with cutting edge technology.
* Opportunities for continued learning and professional development.
* Opportunities to become a member of our Employee Resource Groups.
* Pair programming and mentorship opportunities, where you can learn from the best in the industry and help coach new talent.
* A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected.
* A supportive management team committed to upholding the highest standards of diversity and inclusivity.
* An environment which favors experimentation and an iterative approach in order to achieve the highest form of technical innovation.
** The impact you will make:
**** How you will do this:
*** You will play an active role in CBC/Radio-Canada’s digital evolution of an SSO product and ensure that our audience members have a seamless experience across all digital products.
* You will deeply understand our customers’ problems, business needs, and competitive marketplace to contribute meaningfully to the strategic roadmap.
* You will take ownership of the product, driving the technical strategy and alignment across multiple product teams and their strategic roadmaps.
* You will lead and complete efforts in understanding customer needs, defining epics, user stories, business/technical requirements.
* You will collaborate closely with Software Architects, developers, UX leads, marketing and other cross functional teams to define product needs to create a great customer experience by owning and managing the backlog, setting sprint goals
* You will work across both English and French business lines, understanding where needs align, and how to prioritize all requirements to support overarching business objectives. This will require a high degree of emotional intelligence, understanding the differences between the operations of the two business lines, and catering to those differences.
* You will work on an SSO product and its features that will effectively utilize the federated data across our systems to create an enriched understanding of our target audience.
* You will enhance account creation and user authentication (Single Sign-On Experience) to enrich the user experience through data analysis, identification of best practices.
* You will contribute to define and refine the strategy and select the tools to enable customer identity, access management, and community engagement
* You will lean on audience member behaviors and expectations to develop a personalized experience.
* You will combine audience member and product strategy demands to create a differentiated and relevant authentication experience for the CBC / Radio-Canada audience.
* You will be responsible…