Senior Analyst, End-User Technology; Telework​/Hybrid

Position: Senior Analyst, End-User Technology (Telework/Hybrid)
*
* Position Title:

** Senior Analyst, End-User Technology (Telework/Hybrid)
** Status of Employment:
** Contractee Long-Term (Fixed Term)
** Position Language Requirement:
** English, French
** Language

Skills:

** English (Reading - B - Intermediate), English (Speaking - B - Intermediate), English (Writing - B - Intermediate), French (Reading - B - Intermediate), French (Speaking - B - Intermediate), French (Writing - B - Intermediate)
** Work at CBC/Radio-Canada
** At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

** Unposting Date:**:59 PM###
** Behind the scenes, but ahead of the curve: help us develop the next-generation public broadcaster.
** Created in 2015 to align, lighten and modernize infrastructure, the Technology & Infrastructure (T & I) team is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content, systems, people and places. We are the space in between.
* A place with purpose.
* CBC/Radio-Canada has always been a highly regarded pioneer of media technology. Not just in Canada, but around the world. Today, we’re transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force and we are the team making it happen.

** This is a hybrid role with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.
**** Challenges:
** We spend our days solving problems on an unbelievable scale. This is a chance to take on the challenges of looking back and deepening your understanding of desktop environments in order to move us further ahead, into a new way of managing user environments. From introducing best practices to writing scripts that exploit APIs to generate reports, there is a lot of new and exciting work to be done here.
** Be part of the change:
** Right now, we are looking for people who can execute our strategy: innovators who want to push future-forward thinking; and builders who want to be hands-on, building the next generation of media technology for CBC/Radio-Canada employees. We want to hear the ideas, see the designs and implement the innovations brought to us by our teams. You want to be part of our digital workspace transformation effort where you can develop the skills to introduce and manage processes and tools.

A place where you will be part of discovering and applying emerging technologies to support the business units’ IT initiatives.
** Cutting-edge tech**:
Data management. Cloud migration. IP for broadcast. AI. Security and reliability. The road ahead changes every day. By joining us now, you will become both pioneer and expert with a highly specialized, in-demand skill set as you help us take steps forward.  As the official providers of technology to CBC/Radio-Canada, you will be joining the team that touches the latest technologies.

You will have a chance to influence the choice and use of newer technologies and introduce changes to the processes.
** Your role
** We are seeking an experienced Senior Analyst to work with a team of seasoned professionals responsible for end-user technology and associated services. Reporting to the Senior Manager of the Center of Expertise, you will be a key player supporting the live environment and the end user technology infrastructure. You will be responsible for managing the company's workstations and mobile devices and will participate in the strategy to modernize the solutions for user technology management.

You will be called upon to provide expertise in workstation management, corporate image design, application deployment and configuration of user workstation policies and compliance. The candidate will have the opportunity to take part in decisions relating to the design and implementation of new processes, new systems and new versions of software intended for the production environment, in addition to having the opportunity to implement best practices in place to support cloud solutions.
** Your responsibilities:**
* ** Manage
* * and
** optimize
* * the performance of deployment and update management systems using SCCM and Intune solution.
* ** Oversee
* * and
** support
* * the operation of systems that provide services for the deployment, monitoring, maintenance, development, and upgrade across multiple OS platforms.
* ** Implement
* * and
** maintain
* * Azure Virtual Desktop (AVD) and VMWare environments to support a flexible, hybrid workforce.
* ** Recommend
* * and
** implement
* * best practices for DaaS (Desktop as a Service) and other cloud-based solutions to improve system reliability and capability.
* ** Administer
* * and
** troubleshoot
* * endpoint solutions such as print management, remote assistance, and softphone.
* **…