Mobile Vendor Governance Manager; Hybrid

What you’ll do in the role:

Strategic Vendor Governance & Relationship Management

• Serve as the primary liaison for key vendors, including mobile carriers and MMS providers.
• Lead vendor performance management through QBRs, SLA/SLO/KPI tracking, and structured remediation actions.
• Collaborate with internal Sourcing team on contract renewals, RFPs, pricing negotiations, and contract optimization.
• Partner with business-facing technology teams to ensure carrier roadmaps (5G, eSIM, roaming) support the firm's mobile‑first workforce.

• Own end‑to‑end financial governance, including telecom invoice validation, forensic billing analysis, Accounts Payable integration and automation, and cost allocations.
• Strengthen CME's invoice governance capability, focusing on billing integrity and dispute management.
  Contract Management, Change Requests & Governance Improvements.
• Expand CME support to govern additional contracts.
• Lead governance improvements through standardized change, request workflows and compliance assessments.

• Conduct compliance assessments and ensure all processes meet international standards.
• Develop analytics and insights to support leadership decision‑making across contract, cost, and performance domains.
• Compile operational and financial dashboards, executive presentations, and vendor scorecards.
• Cross‑Portfolio Support & CME Best Practices
  • Contribute to broader governance of CME enterprise vendors.
  • Help standardize CME frameworks, risk controls, performance scorecards, and operating procedures.

• 5+ years of experience in Vendor Management, Telecom Expense Management, Financial Governance, or Technology Operations.
• Bachelor’s degree in finance, Business Administration, or Information Technology.
• Strong expertise in invoice validation, Accounts Payable integration, budgeting, forecasting, and forensic billing analysis.
• Proven experience managing Tier‑1 technology vendors through rigorous Q  and SLA frameworks.
• Ability to bridge the gap between technical teams, legal/sourcing, and executive finance stakeholders.
• High proficiency in Microsoft Excel, PowerPoint, Power
  
  BI and other reporting tools.

At Morgan Stanley Montreal, we support the Firm’s global businesses and infrastructure with cutting edge technology and innovation. The multi‑faced and highly technical Montreal team plays a critical role in building and maintaining our leading technology platform, including electronic trading, algorithm trading, cloud engineering, infrastructure, cybersecurity and AI/ML. Morgan Stanley has been rooted in the Montreal community since 2008 and is considered a leading employer among the area’s highly skilled technology talent.

There’s ample opportunity to move across the businesses for those who show passion and grit in their work.

All our positions are located in Montreal, Quebec. We offer a hybrid work environment, combining remote work and attendance in the office.

Knowledge of French and English is required.

Build a career with impact. Visit  for more information.

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back – aren’t just beliefs, they guide the decisions we make every day to do what’s best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.

At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work‑life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

There’s also ample opportunity to move about the business for those who show passion and grit in their work.

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Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.