Professional Services Consultant; Remote

Position: Professional Services Consultant (Remote, CAN)
Professional Services Senior Consultant (Remote, CAN) page is loaded## Professional Services Senior Consultant (Remote, CAN) time type:
Full time posted on:
Posted Todayjob requisition : R27450
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* About the Role:

** Crowd Strike has taken Falcon Log Scale to the next level and has released Next Generation SIEM (NGSIEM) powered by Falcon Log Scale and we are looking for individuals across the industry to add their passion and experience in helping customers realize better security outcomes with log management and advanced data analytics. As a Senior Consultant focusing on the Log Scale NGSIEM Professional Services team, you’ll spearhead key efforts and become a trusted advisor to customers by answering technical questions, demonstrating Falcon Log Scale and its NGSIEM capabilities, and laying out a technical vision of Falcon Log Scale and/or NGSIEM roadmap for customers to follow.

Working alongside Falcon NGSIEM and Log Scale engineers and other cross functional teams, you’ll be a critical part of operationalizing Log Scale NGSIEM within customer environments. You’ll work with the customer as they discover what Falcon NGSIEM and Log Scale can do for them, help expand their use cases, and provide feedback timely to the Falcon NGSIEM and Log Scale Product Management teams.

Simultaneously you’ll develop internal relationships to partner with key stakeholders to influence product enhancements that will meet customer needs.

The position is remote-friendly within the United States with the opportunity for limited travel onsite with customers.
** What You'll Do:
*** Work independently providing best-in-class delivery and integration services to a wide range of organizations and verticals
* Act a trusted advisor to help lead customers to mature outcomes using next generation SIEM, log management, XDR and SOAR features and functionality
* Provide knowledge transfer of Falcon Log Scale NGSIEM to our customers
** What You'll Need:
*** We’re looking for a colleague with a great compassion for taking care of customers and their challenges combined with well-rounded technical, analytical, and customer service skills. We want someone who appreciates the importance of teamwork but will also benefit from your proactive approach to solving challenges and helping external and internal parties.
* 5+ years of experience working with log management/SIEM solutions (e..g, Falcon Log Scale, Splunk, Trellix, Chronicle, Exabeam, Sumo Logic, etc) and SOAR (e.g., Crowd Strike Fusion, Palo Alto XSOAR, Splunk Demisto, etc.) in a professional services consulting role or similar capacity
* Experience working with pre-sales teams on technical scoping and requirements gathering, and with post-sales handoffs
* Knowledge of SIEM skills and best practices related to log analysis, data onboarding, parsers, search queries, dashboards, and alerts
* Intermediate knowledge of common Cloud providers such as AWS, GCP, and Azure, and traditional IT services, such as active directory services, authentication, networking, data storage
* Experience creating configuration, automation and integration scripts with languages, tools and standards such as Python, Powershell, Java script, YAML, REST API, GO, Cribl, Postman, etc.
* Experience developing documentation and transferring knowledge of deployments to customers and internal stakeholders
* Experience translating your knowledge of customer requirements and experiences into feedback for internal product and engineering teams
* Occasional travel may be required (