Senior Business Analyst

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Join Our Team and Make a Difference in Higher Education!

At the System Administration office at the University of Colorado, we are dedicated to building a workplace where everyone feels valued, supported, and empowered to thrive. Our office is committed to fostering a culture where employees find community, a sense of belonging, and the opportunity to contribute meaningfully to our mission and purpose.

By joining our team, you’ll have a direct impact on shaping the future of higher education. In addition to the Office of the Board of Regents, the University of Colorado’s system administration includes 19 units that provide essential services to CU’s campuses in Aurora, Boulder, Colorado Springs, and Denver, as well as the Office of the President. While not a part of any one campus, we are proud to serve in the centralized office for the University system.

Together, we ensure CU continues to deliver outstanding education, groundbreaking research, and valuable service to our communities.

We believe in creating an environment where the unique experiences and perspectives of everyone are embraced, enriching the work we do and the strategic outcomes we pursue. If you’re passionate about making a difference, contributing to a dynamic team, and supporting a mission that matters, we encourage you to apply and be part of our journey. Learn more about CU System Administration.

The Senior Business Analyst serves as the critical link between Advancement business stakeholders and technical teams, ensuring that business needs are clearly understood, documented, and translated into actionable requirements. Grounded in an understanding of Advancement operations, the Senior Business Analyst brings context that strengthens requirements clarity and improves solution alignment.

This role owns the requirements clarification function: facilitating stakeholder conversations, mapping business processes, synthesizing complex input, and producing documentation that enables technical teams to deliver effective solutions across the BI, Salesforce – Ascend managed package, and integration work streams.

The Senior Business Analyst proactively engages with functional areas across Advancement to understand workflows, identify improvement opportunities, and ensure that technical solutions align with operational goals and institutional priorities.

The CU System Office of Advancement follows a “flexibility first” approach to work that defines how we manage and make use of in-person time. As a fully remote position within the state of Colorado, this role will work remotely with the exception of four separate callback weeks per year— when all our colleagues are expected to be together in the office.

During callback weeks, this role is expected to work from the CU System office at 1800 Grant St. in Denver, Colorado. Any additional in-office time will be determined by this roles manager.

Duties and responsibilities of the position include, but are not limited to:

• Facilitate stakeholder discovery sessions to elicit, clarify, and align on business needs.
• Develop and maintain business process documentation, including process flows and swimlane diagrams.
• Synthesize complex or conflicting stakeholder input into clear, prioritized requirements.
• Translate business needs into actionable acceptance criteria for technical teams.
• Document current state and future state business processes, identifying gaps and improvement opportunities.
• Partner with Service Delivery teams to ensure functional requirements are well defined before technical work begins.
• Negotiate and resolve conflicting requirements across stakeholders.
• Serve as the liaison between business stakeholders and technical solution providers.
• Assess proposed solutions to ensure alignment with documented business needs.
• Support testing activities by developing test scenarios and supporting user acceptance testing.
• Apply understanding of Advancement operations – including fundraising, constituent management, engagement, and gift processing – to ensure requirements accurately reflect…