Technical Project Manager

We're looking for an experienced IT Project manager to help support key IT delivery projects both internally and for our health care customers.

Key Responsibilities

• Manage a portfolio of technical projects supporting N3iinternal services and N3i customers.
• Lead delivery of the rolling GP IT Refresh programme toreplace outdated GP Practice devices.
• Project manage IT estate moves, site relocations and infrastructure changes.
• Lead technical onboarding projects for new customers.
• Maintain clear governance, reporting and risk management across all assigned projects.

N3i deliver high quality, responsive IT support and digitalservices to the NHS and other health and care providers.

We are supported by our award winning parent company, City Health Care Partnership CIC (CHCP).

We offer:

• Modern IT equipment and working from home kit
• Hybrid working supporting you to work from home up to twodays a week
• Modern office Environment
• Team Building Social Events
• A range of flexible working options in addition to Workingfrom Home (WFH)
• Generous annual leave allocation between 27 33 days, plusbank holidays
• Opportunity to buy and sell leave
• Occupational Health support and advice
• Eye tests, workstation assessments and seasonal flu jabs
• Menopause champions
• A range of staff networks to connect with.
• Competitive Salary banding
• NHS and Blue Light Discounts
• Car Salary Sacrifice
• Cycle work to Scheme
• Free onsite parking at most sites.

To learn more about N3i, visit

(Full document available as a supporting attachment)

JOB

TITLE:


Technical Project Manager

SALARY:
N7

REPORTS TO:
Head of Digital Delivery

RESPONSIBLE TO:
Head of Digital Delivery

WORKING

HOURS:

7.5 Hours per day coveringa service of09:00 to 17:00 - Monday to Friday

JOB PURPOSE

Thepostholder will be responsible for the end-to-end delivery of technical and digital projects across N3i and its customer base, including Primary Careorganisations. The role provides structured project management for internalinitiatives and customer facing technical programmes, ensuring delivery to agreedscope, time, cost and quality standards.

Key Responsibilities

Manage a portfolio of technical projects supporting N3i internal services and N3i customers.

Lead delivery of the rolling GP IT Refreshprogramme to replace outdated GP Practice devices.

Project manage IT estate moves, site relocationsand infrastructure changes.

Lead technical onboarding projects for new customers.

Maintain clear governance, reporting and risk management across all assigned projects.

DUTIESAND RESPONSIBILITIES

Communication

Act as the primary point of contact for assignedprojects.

Communicate complex technical information to non-technical audiences.

Engage with GP practices, PCNs, ICBs, customers,suppliers and internal teams to coordinate delivery activity and resolve issues.

Provide regular progressupdates, highlight reports and escalation of risks, issues and decisions tosenior stakeholders.

Analytical Tasks

Identify, assess and manage project risks,issues and dependencies implementing mitigating actions and escalation as required.

Undertake options appraisals and impact assessments for technical delivery approaches and implementation models.

Monitor delivery performance using data and feedback, identifying improvement opportunities and lessons learned.

Planning and Organisational Skills

Plan and manage multiple projects concurrentlywith competing priorities, adjusting plans in response to operationalpressures.

Develop and maintain project documentation including plans, milestones, RAID logs, resource schedules and closure reports.

Coordinate delivery activity across technical teams, suppliers and customer organisations to meet agreed timescales.

Physical Skills

Standard keyboard and digital system skills witha high level of accuracy for maintaining plans, documentation and reporting.

Occasional travel to GP practices, customerites and N3i locations as required for delivery, assurance or stakeholder engagement.

Policy and Service Development Implementation

Ensure projects comply with N3i policies, NHSstandards and information governance requirements including data protection.

Contribute to the development of project management standards, templates and best practice to improve consistency and quality.

Support service redesign and improvement initiatives arising from project outcomes.

Responsibilities for Financial and Physical Resources

Support management of project budgets,forecasting and value for money considerations in line with N3i financial procedures.

Coordinate procurement activity and supplierengagement required for project delivery, including equipment and services.

Ensure appropriate use, tracking and deployment of IT equipment during refresh, onboarding and move projects.

Responsibilities for Human Resources

Coordinate the work of technical staff and suppliers assigned to projects, ensuring clarity of tasks, timelines and deliverables.

Provide guidance and support to colleaguescontributing to delivery, including structured handovers and…