Global Head of Technology - CitiDirect Online Platform

Would you like to drive the technical evolution of client platform relied on by many of the world's largest companies? Do you enjoy transforming critical high-volume systems into cloud-native architectures? Would you relish the opportunity of influencing the technology strategy of one of the top financial institutions in the world? If you are excited by implementing high-profile projects to the highest quality standard, then this is the ideal role for you.

Services processes trillions of dollars in B2B payments every day for our largest corporate customers, in 135+ currencies across 90+ countries. The Platform group owns all customer facing channels - web, mobile and the API platform. We have a three-pronged strategy: agile transformation, domain driven design lead microservices, and move to cloud.

As Applications Development Function Group Manager, you will drive the architecture vision and roadmap for Citi Direct Online and Mobile platforms. The Services Platform team creates client facing technology to facilitate our clients' interactions via API, File, Mobile and Web. We are investing heavily in digital transformation, focusing on simpler client experience, increased agility, and adoption of cloud-native technology for development and deployment.

Critical to this transformation is upgrading key aspects of our processing pipeline using cloud-native solutions to achieve step-changes in scalability, availability, and agility. The role manages multiple teams through other managers and requires a thorough understanding of the industry, direct competitors' products, and services to contribute to the commercial objectives of the business. Excellent communication skills are required to negotiate internally, often at a senior level;

external communication may also be necessary.

• Lead the design, implementation and delivery of significant change across the Citi Direct Online and Mobile platform.
• Provide architecture leadership on the transformation to containerized cloud-native topologies that deliver on key non-functional goals.
• Articulate the architecture strategy within the wider context of the global organization.
• Partner with internal central Engineering & Architecture Practice to leverage the latest cloud-native solutions within Citi and also on off‑premises cloud.
• Push the envelope of change by introducing new technologies and approaches to Citi.
• Solve complex problems with simple and innovative solutions.
• Negotiate and assemble project plans, commit on deliverables, and resolve blocking issues.
• Proactively manage risk through the delivery lifecycle.
• Ensure high technical quality of design, delivery, and operational process.
• Drive agility using efficient technical and process improvements.

• Experience in designing cloud-native containerized solutions
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• Proven ability to work with existing platforms to modernize them without completely rewriting from scratch.
• Understanding of the power of using automated testing to accelerate technology transformation
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• Background of delivering software using an iterative Agile approach
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• Comfortable interacting directly with business product managers to understand requirements and explore solutions.
• Experience in forming plans and executing to schedule
  , while retaining flexibility to adapt to changing priorities.
• Good understanding of risk management within projects, particularly around cross-team dependencies
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• Ability to focus on multiple projects simultaneously.
• Strong understanding of technology and a commitment to technical quality as a cornerstone of delivery.
• Appreciation of cloud-native technologies and their ability to unlock increases in development velocity and release frequency.
• Strong background in financial services preferable.

• Proven architecture experience in building horizontally scalable, highly available, real-time applications.
• Understand how to build a great team of architects and developers, and can mentor and upgrade the current team. You are a culture carrier, and developers look up to you.
• Have led a software organization through transformation from legacy on‑premise applications to microservices based…