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Lead Product Support Engineer — SevIncident; Remote
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-02-28
Chicago, Cook County, Illinois, 60290, USA
Listing for:
InRule Technology Inc
Remote/Work from Home
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
A leading SaaS company is seeking a Lead Product Support Engineer to manage escalations and enhance customer experience. This role requires experience with Salesforce Service Cloud, .NET practices, and supporting enterprise clients. The successful candidate will provide advanced technical support, leveraging analytical skills to troubleshoot complex issues while partnering with Engineering and Product teams for continuous improvement. The compensation for this role ranges from 90,000 to 110,000 USD per year.
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