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Remote Escalation Engineer; Graduate - Level 3
Remote / Online - Candidates ideally in
Independence, Montgomery County, Kansas, 67301, USA
Listed on 2026-02-28
Independence, Montgomery County, Kansas, 67301, USA
Listing for:
Neat
Remote/Work from Home
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A cutting-edge technology firm is seeking a Technical Support Escalation Engineer. This role involves managing Level 3 incident tickets, collaborating with R&D, and engaging with customers to provide high-quality support. Ideal candidates will be recent graduates with a strong technical background in fields like Computer Science or Engineering, possessing excellent communication skills and a passion for troubleshooting. This position offers a competitive annual salary and a full benefits package, along with the opportunity to shape the future of video collaboration.
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