Customer Success Manager Enterprise

We are looking for a talented Customer Success Manager Enterprise for our location in downtown Arnhem. Plauti builds data management software for the Salesforce and Microsoft Dynamics 365 platforms that is used by organizations like Sony, EF Education First, Stanford University and the United Nations. Plauti is growing fast, with currently around 50 employees, and expanding to new ecosystems and locations.

This job opening is for the 'Customer Success' team. This team helps our customers get the most value out of our solutions and guides them during onboarding, configuration, and regular check-ins. You will be working individually with your own group of customers as well as working on projects that improve the value that we deliver at scale (for example, improving the onboarding flow and content, designing courses, etc.).

Your work will both contain relationship management and (technical) product onboarding and troubleshooting elements.

This role is specifically focused on providing and proving value, not on the commercial aspects. Our Account Managers assist us for the commercial part.

• 👩💻 Flexibility to organize your work around your life
• 🚀 Very short lines of communication, fast decision making
• 🌐 International & multicultural environment
• 🤝 Super helpful team members, no micro management
• 💯 Interesting combination of relationship building, technical challenges, and helping customers at scale.
• 🏡 Hybrid work, with home office compensation and choose your own device
• 💰 Competitive compensation, pension scheme, bike lease programme, work from home allowance