Technical Product Lead

About Us

inforcer is a leading provider of innovative solutions in the cybersecurity sector and dedicated to enhancing efficiency, improving security and driving success for our clients. We focus on providing MSPs with fundamental tools and technology they need to manage Microsoft Security policies for multiple tenants in a simple and effective way. Our mission is to be inforced in every MSP!

We are seeking a highly capable Technical Product Lead to spearhead our internal tooling and efficiencies. You will enable our global organisation with internally built tooling and agents, ensuring all functions of the business are working effectively & efficiently. This role is ultimately responsible for setting the technical direction and ensuring the successful delivery of systems that streamline operations and improve efficiency across the organisation.

You will work closely with engineering, product, and operational teams to understand business processes, translate them into scalable technical solutions, and guide execution from concept through to adoption. The focus is on driving measurable impact through smart automation, well‑designed workflows, and high‑quality internal products.

If you are motivated by solving complex operational challenges and shaping how a business operates through thoughtful technical leadership, we’d love to hear from you.

• Designing and building internal tools – from scratch and on top of existing systems – to streamline how teams work.
• Writing code daily (likely Type Script/Python/JS) to build UIs, APIs, integrations, automations and internal dashboards.
• Developing and maintaining AI-powered workflows and agents – we want to develop internal agents that can supercharge internal productivity and workflows.
• Owning the technical design of internal systems & workflows
  : data flows, integrations, permissions, and edge cases.
• Translating operational problems into technical builds – you take a manual, messy process and turn it into a usable internal product.
• Leading the technical direction for internal tools & AI
  : what to build, how to build it, and how it all fits together.
• Owning quality, reliability and performance of the internal tools and AI agents you ship.
• Iterating quickly based on feedback from internal users, metrics, and usage data.
• Partner with operations and the overall business to understand bottlenecks and turn them into scalable solutions.

• Jumping into code to:
• Build or update internal web UIs (e.g. React/Next.js).
• Create/extend APIs to connect systems.
• Script automations or workflows (Python/Type Script/low-code).
• Pairing with our internal engineers focused on AI to:
• Design and implement AI agents and internal copilots.
• Integrate LLMs into existing tools and workflows.
• Refine prompts, tools, memory and safety checks.
• Meeting with ops / sales / business leaders to:
• Understand pain points, edge cases and constraints.
• Demo new internal tools and gather feedback.
• Prioritise what to build next.
• Writing technical specs and lightweight docs for:
• New internal systems, integrations and features.
• AI/automation workflows and failure handling.
• Monitoring production:
• Debugging bugs and edge cases in internal tools.
• Watching logs, performance, and AI agent behaviour.
• Shipping fixes and improvements quickly.
• Running small experiments:
• Prototyping new automations.
• Testing new models / AI capabilities.
• Validating whether a workflow should be fully engineered or kept lightweight.

• Competitive Compensation
  :
  Attractive salary, 25 days annual leave, competitive benefits and Pension contribution scheme through Nest.
• Work-Life Balance
  :
  Flexible working hours and hybrid/remote working options to support a healthy work-life balance.
• Regular Team Socials
  :
  We celebrate our team, our milestones, and our new businesses with social events every month.
• Investing in Your Future
  :
  We encourage a growth mindset through proactive development opportunities. Such as continuous learning opportunities, professional training programs, and career advancement paths.
• Inclusive Environment
  : A supportive and inclusive workplace that values diversity and encourages…