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IT Support Technical Support

Remote Learner Support Manager

Remote / Online - Candidates ideally in
Coventry, West Midlands, CV1, England, UK
Listing for: peopleworth
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
A leading education technology firm in Coventry is seeking a Learner Support Manager. The role involves managing learner support tickets through Freshdesk, leading with data-driven insights, and ensuring high service standards. Ideal candidates will have experience in learner support, strong communication skills, and familiarity with ticketing systems. Join a collaborative team focused on impacting educational journeys and contribution to innovative solutions in EdTech.
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