Exchange​/Platform Operations Manager

Exchange/Platform Operations Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Exchange/Platform Operations Manager in United Kingdom.

We are seeking an experienced Exchange/Platform Operations Manager to oversee the day-to-day operations of a digital trading platform. In this role, you will manage a high-performing team responsible for maintaining system stability, middle-office support, and operational resilience across spot, margin, and derivatives markets. You will collaborate with cross-functional teams including Product, Engineering, Compliance, Finance, and Client Support to drive automation, continuous improvement, and risk controls.

The role demands strong technical, data, and quantitative skills, as well as the ability to make decisions in a fast-paced, 24/7 environment. You will ensure operational coverage, implement governance frameworks, and provide actionable insights that support strategic growth and trading efficiency. This position offers the opportunity to shape operational excellence and directly impact platform performance and client satisfaction.

• Manage platform operations across spot, margin, and derivatives markets, including configuration updates and risk control implementations.
• Lead a team responsible for operational resilience, incident response, and middle-office support.
• Implement and define processes and best practices to ensure platform stability, auditability, and regulatory compliance.
• Collaborate with Product, Engineering, Compliance, Finance, and Client Support teams to deliver innovative, automated, and scalable solutions.
• Oversee the development and enhancement of internal tools such as exchange control centers and futures administration systems.
• Identify and resolve operational gaps while maintaining clear documentation and reporting for stakeholders.
• Serve as a key liaison between clients and technical teams, diagnosing and resolving product issues efficiently.

• Minimum 3 years of experience operating trading platforms such as CFD, traditional financial exchanges, trading desks, or cryptocurrency exchanges.
• Technical understanding of platform architecture, data flows, and infrastructure components.
• Strong data and quantitative skills, including proficiency in SQL and Python for analyzing medium-sized datasets.
• Ability to communicate effectively with clients and cross-functional teams, particularly in high-pressure, 24/7 environments.
• Deep knowledge of financial products and ideally cryptocurrency markets.
• Excellent leadership skills with the ability to delegate effectively without micromanaging.
• Integrity, humility, and a proactive approach to problem-solving.
• Nice-to-have: knowledge of cryptocurrency regulatory requirements such as VASP, ESMA, MiCA, or MiFID II.

• Competitive salary and performance-based incentives
• Flexible remote working arrangements
• Comprehensive healthcare coverage
• Retirement benefits and gratuity
• Paid vacation, holidays, and potential profit-sharing or incentives
• Opportunity to work with cutting-edge financial and crypto technologies

By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We appreciate your interest and wish you the best!