Product Engineer

Job Overview

We’re hiring a Product Engineer, reporting to the Director of Engineering, with strong skills in Networking, Compute, Data Storage, and Microsoft 365, plus a passion for automation and managing compute infrastructure across hardware and datacenters. At Cortavo, you’ll be a key platform management expert, ensuring smooth internal engineering operations while owning & developing internal tools & systems, provisioning applications, and system optimization and continually improving Cortavo’s full product offering.

You’ll drive cutting‑edge tech integration, scale innovations, and shape a reliability roadmap for efficiency across on‑premise, data center, and cloud environments.

• 30% - Tooling & Process Improvement (Product Enablement)
• 30% - Platform Development and Management
• 25% - Driving Product Ownership

• Evaluate and Optimize technology stack to improve performance, scalability, and cost efficiency.
• Serve as the subject‑matter‑expert for all Cortavo tools (internal and external), making sure we’ve got the best and use them fully.
• Identify gaps in tooling and processes, and translate them into roadmap items, architectural improvements, or productized capabilities.
• Define and maintain technical standards, operational best practices, and documentation that support repeatable, high‑quality delivery.
• Maintain accurate, current, and accessible technical documentation, conduct internal and external product demos, and ensure value of products can be demonstrated.
• Stay on top of new tech and methods so the team’s always using the sharpest tools and tactics.
• Support PMO, pre‑sales, and go‑to‑market efforts by contributing to solution design, validating technical fit, and advising leadership on buyer alignment.

• Administer internal tools, manage access controls, and maintain comprehensive documentation for seamless operations.
• Govern application change management, balancing innovation velocity with platform stability and risk management.
• Drive platform security and compliance initiatives, ensuring infrastructure meets or exceeds SOC 2 and CMMC requirements by design.
• Collaborate with Engineering Manager on Cortavo’s core internal infrastructure (network, servers, and data) ensuring optimal performance, reliability, and security.

Develop a product roadmap and track progress made through progress updates and

• quarterly delivery presentations with leadership
• Building solutions by collaborating with the many Cortavo teams to define, architect,
• and construct our core offering from the ground up.
• Come up with tech solutions and products ready to roll out for new Cortavo services,
• ensuring the offering has the best possible solution for support.
• Cultivating partner relationships to identify and shape future product needs, informing
• our roadmap and feature development.

• Minimum 7 years of IT systems engineering experience
• Minimum 4 years of IT platform engineering, Dev Ops, or infrastructure roles
• Strong ability to partner with operations stakeholders to define platform needs and drive adoption
• Experience establishing platform governance, compliance standards, and security controls
• Expert knowledge of Networking and Firewalls, particularly with Cisco Meraki
• Expert knowledge in Microsoft 365, Azure AD, Exchange Online, Teams, and Microsoft Endpoint Manager (Intune)
• Proficiency with observability tools (Prometheus, Grafana, Open Telemetry, Datadog)
• Knowledge in Infrastructure as Code (IaC) tools, such as Terraform, Puppet, Ansible
• Proficiency in Microsoft Server environments
• Expertise in VMware ESXi and vSphere
• Working knowledge of API and web technologies (REST, Graph
  
  QL, JavaScript)

• Comfortable with Type Script and Node.js or similar back‑end ecosystem
• Cloud Infrastructure (Azure, AWS) Experience
• CI/CD Pipeline Experience
• Cyber Security Experience

• Competitive salary, as well as employer, contributed health benefits
• Unlimited paid time off
• Atlanta, GA office location
• Access to a Company cell phone plan
• A seat on an energetic team that collaborates and pushes each other to be better
• A fast‑paced but cooperative environment with endless potential for growth
• Celebration events for team and Company successes throughout the year

Flexible work from home options available.