IT Environment Manager

Are you an experienced IT professional with a passion for managing complex, modern environments?

Join our dynamic IT Operations team as an IT Environment Manager
, leading the governance, optimisation, and hands‑on support of our Microsoft Azure, Dynamics 365, Optimizely and Microsoft 365 platforms. Make a significant impact in a fast‑paced, innovative and regulated environment.

As an IT Environment Manager, you will take ownership of the full lifecycle of our Microsoft Azure, Microsoft Dynamics 365 (CE and Finance), Optimizely and Microsoft 365 environments. You will manage new environment requests, oversee existing environments, and ensure both IT and business requirements are met within agreed Service Level Agreements (SLAs). You will work closely with our offshore Dev Ops team - including a dedicated DBA - to coordinate the hands‑on build, configuration, upgrades, packaging and deployments of these environments.

You will define, analyse and manage development, test and pre‑production environments using agreed processes and robust governance. These environments range from small CRM sandboxes to full‑stack solutions integrating cloud services, SaaS platforms and third‑party systems. A key responsibility will be to chair the Environment Management Group (EMG), maintaining its Terms of Reference and overseeing all governance activities. This includes ensuring each environment has clear ownership, purpose, dependencies, lifecycle state and configuration details recorded accurately within the SRA's Configuration Management Data Base (CMDB).

You will also be responsible for managing environment creation, build, upgrades and day‑to‑day support; overseeing data refreshes, restores and migrations; collating test data; and assisting with production data cleansing when required. You will support projects in defining their environment needs, manage environment allocations, and maintain monthly balanced scorecards reporting usage, utilisation, availability and cost. This is a hands‑on role when required, balanced with governance, coordination and strategic oversight.

• An opportunity to broaden your expertise with latest Microsoft's product and services including Azure, Dynamics and 365 services
• Work within a progressive, regulatory organisation focused on quality, trust and public protection
• A chance to engage with multiple evergreen, Microsoft‑centric environments
• Be a key leader and decision‑maker in shaping environment strategy and governance
• Join a collaborative team passionate about delivering high‑quality IT services
• Hybrid home/office working patten in our offices at The Cube, Birmingham

• Experience of environment management, including provisioning, supporting and maintaining environments in line with business requirements
• Understanding of environment governance, lifecycle management and cost control
• In‑depth knowledge of Azure and enterprise SaaS platforms sufficient to support effective environment oversight
• Willingness and ability to undertake hands‑on technical work when required to support environment stability, deployments or incident resolution
• Excellent analytical, problem‑solving and communication (verbal and written) skills
• Strong teamwork, with excellent people and stakeholder management skills
• Familiarity with monitoring or reporting tools used to provide environment visibility and operational insight

A full role profile is attached at the bottom of this advert on our website.

Salary range for Birmingham office: £70,378.38 - £74,082.00, dependent on the knowledge, skills and experience the successful candidate brings to the role.

If you have any questions not covered in this advert or on our website, please contact: .

This is a hybrid role and will be based in our Birmingham office 1 to 2 days a week, and from home the rest of the week .

Please click Apply button in the page to complete the online application form and upload your CV and cover letter. Your cover letter must clearly outline your relevant experience and provide specific examples showing how you meet each requirement listed in the "What we are looking for" section.

To find out more about the recruitment and selection process, visit our jobs pages.

Closing date for applications: 23 February 2026 at 09:00.

Shortlisted candidates will be invited to attend interviews and assessment.