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Enterprise CSM — AI Incident Platform; Remote

Remote / Online - Candidates ideally in
Greater London, London, Greater London, W1B, England, UK
Listing for: incident.io
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Consultant, Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Enterprise CSM — AI Incident Platform (Remote)
Location: Greater London

A leading tech company in Greater London seeks a Customer Success Manager to enhance client relationships and drive platform adoption. You’ll onboard new enterprise customers, address challenges, and collaborate cross-functionally to maximize customer satisfaction. Candidates should possess solid SaaS experience, communication skills, and a desire to thrive in a dynamic start-up setting.

This role offers competitive salary and comprehensive benefits.
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