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Technical Support Web Developer

Quality Assurance Analyst, Web Applications

Remote / Online - Candidates ideally in
Windsor, Ontario, Canada
Listing for: 10103 HUB International Canada Holding Limited
Full Time, Contract, Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    Technical Support, Web Developer
Job Description & How to Apply Below
Position: Quality Assurance Analyst, Web Applications (18-month Contract)

The Role: We are seeking a Quality Assurance Analyst to join our Web Applications team.
This is a Full-Time 18-month contract position.

Location: Windsor, ON. We offer full time in-office and hybrid flexibility.

Who we are: HUB Customer Central (HCC) is a leading insurance contact center in Canada. Our technology-driven and digital expertise is unique, making us an industry trailblazer.

Why we’re different: In 2021, HUB won the prestigious Stevie Award for Employer of the Year - Insurance. This award recognizes the world’s best companies to work for and their ongoing commitment to the growth, development, and wellness of employees.

We’re about communities too. HUB/HCC is committed to a formal program – HUB Gives – that encourages employees to donate their time, creativity, and passion to community causes. We believe in contributing to where we live, work and play.

Position Overview:

The Web Applications team is primarily responsible for the planning, development, deployment, and ongoing maintenance of customer-facing web applications that allow our visitors to quote, purchase and modify their insurance policies online.

As a Quality Assurance Analyst on the team, you’ll improve the reliability, performance, and stability of the applications within our portfolio through manual testing, regression testing, and the identification of application defects to be remedied by application developers.

You will have the opportunity to use cutting edge tools to help design and build performant and reliable applications to deliver exceptional experiences to our insurance industry customers. We use the same technology as the cool kids, with the same remote work capabilities. We want awesome, so if you’re looking for more than a job, begin a new adventure with us.

Go ahead, tell us how awesome you are, and we’ll brag a little about ourselves too.

KEY RESPONSIBILITIES

  • Plan and conduct manual testing for applications following industry and team best practices
  • Plan and conduct regression testing to ensure that unintended changes are not introduced
  • Collaborate with team members to plan, document, estimate and execute projects
  • Stay up to date with industry best practices and new technologies and tools
  • Research, propose and implement improvements to products and workflows
  • Automate tasks and build tools to increase efficiency
  • Identify & help mitigate project risks (security, technical, and otherwise)
  • Learn and understand the needs of our customers and the business and design solutions that positively impact both
  • Prioritizes available tasks and personal workload to meet the team's goals and respond to emergency situations effectively

    • REQUIRED SKILLS AND QUALIFICATIONS

  • Post-secondary diploma/degree in Computer Science or equivalent experience
  • Strong verbal and written communication skills
  • Experience manually testing software/web applications
  • Experience writing and executing comprehensive test plans which validate both technical and business requirements
  • Desire and ability to learn new methodologies and skills
  • Self-sufficient and able to work autonomously
  • Collaborative and able to work on a team
  • Strong problem solving and analysis skills
  • High attention to detail

    • USEFUL SKILLS AND EXPERIENCE

  • Git
  • CI/CD platforms (Circle

    CI, Travis CI, Jenkins, etc.)
  • Building and working with REST APIs
  • Logging and monitoring platforms (Sentry, Datadog, New Relic, etc.)
  • Task and project management via Jira and Asana
  • Workplace messaging via Slack and Teams
  • Experience building frontend and backend systems using common frameworks

    We use Django and React
  • Familiarity with some of the supporting technology we use:

    AWS and Linux environments

    Docker and Kubernetes

    Postgre

    SQL or MySQLRedis and Memcached Celery Task Queue or RabbitMQ
  • Strong dynamic programming language skills

    We use Python and Java Script
  • Experience testing web applications with automation tools

    We use Pytest and Selenium;
    Robot and Casper are good too
  • Insurance/financial industry
  • agile Scrum
  • Bilingual:
    English & French

    • OUR COMMITMENT

  • An environment that fosters continuous learning and improvement.
  • A leadership team dedicated to your growth and success.
  • To listen. Our employees have great ideas. We implement them.
  • Appreciation of…
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