Principal Consultant, IT Project Benchmark Services; ITPB

Principal Consultant, IT Project Benchmark Services (ITPB) – Ontario, Canada

Wanted: dynamic and creative individuals ready to connect with a like‑minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1,400 teammates from around the globe are eager to help you out when things get down to wire.

Their expertise will put you on the winning path and keep you there.

The Principal Consultant, ITPB is a senior‑level advisor and delivery leader responsible for directing complex benchmarking, performance analytics, and delivery optimization engagements. This role guides senior technology and business executives in understanding how their IT initiatives compare to industry peers and what actions will significantly improve cost efficiency, project predictability, and delivery performance. The leader will develop methodologies, oversee client engagements, provide thought leadership, mentor consulting teams, and shape the growth of ISG’s ITPB service line.

• Advise CIOs, CTOs, CFOs, PMO leaders, and senior executives on project benchmarking, delivery governance, and cost competitiveness
• Lead enterprise‑level project performance benchmarking, including cost, schedule adherence, productivity, throughput, and maturity
• Convert complex analytical findings into clear, actionable insights that influence strategic decisions and transformation roadmaps
• Guide clients on delivery model improvements, Agile/SAFe performance, vendor productivity, sourcing strategies, and PMO optimization

• Lead end‑to‑end ITPB engagements, including data gathering, normalization, complexity scoring, comparative analytics, and insights
• Develop and refine benchmarking models, productivity baselines, forecasting mechanisms, delivery maturity assessments, and risk profiles
• Ensure all analyses are data‑driven, empirically grounded, and aligned to ISG’s benchmarking methodologies
• Conduct executive briefings, work sessions, and value realization assessments with senior stakeholders

• Own and enhance ISG’s ITPB methodologies, analytics frameworks, benchmarking databases, and internal tools
• Drive innovation, incorporating AI, predictive modeling, and automation into benchmarking capabilities
• Publish market insights, whitepapers, and other thought leadership establishing ISG as a leader in performance benchmarking
• Collaborate across service lines to integrate benchmarking as an enabler for sourcing, cost optimization, and transformation programs
• Business development & sales support
• Lead or support sales pursuits for benchmarking, project recovery, delivery optimization, and transformation advisory
• Develop solution architectures and proposals for ITPB engagements
• Provide benchmark insights that strengthen client relationships and uncover additional advisory opportunities

• Lead, mentor, and develop teams across benchmarking, analytics, financial modeling, delivery operations, and PMO disciplines
• Recruit and build high‑performing capabilities in benchmark analytics and delivery optimization
• Foster a collaborative, inclusive, and globally connected team culture

• This is a remote position based in Ontario, Canada with travel up to 20–50% depending on client and engagement requirements
• 10+ years of experience in application development, IT consulting, large scale transformation, PMO leadership, application delivery management, or benchmarking
• Established track record of planning, budgeting, and sizing application rollouts, platform modernization, and systems integration. Experience in orchestrating and executing on these initiatives is a plus
• Proven ability to lead large‑scale programs requiring performance assessment or delivery improvement
• Expertise in SDLC models (Agile, SAFe, Waterfall) and their implications on delivery cost, productivity, and performance
• Experience in developing large AI/ML projects is preferred
• Strong experience in sourcing…