Vendor Management Specialist

Job : 9729

Employment Type: Existing Role

Working Business Language: English. This role requires regular interaction with customers in Canada where the primary business language utilized is English. As such, the successful candidate must be fully proficient in English.

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role.

The salary offered is estimated to be within the following range: $69,000- $100,000. Candidates with salary expectations outside of the range are still encouraged to apply.

About Us: At Wawanesa, we offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations:
Winnipeg, MB;
Wawanesa, MB;
Vancouver, BC;
Calgary, AB;
Edmonton, AB;
Lethbridge, AB;
Toronto (North York), ON;
Kitchener, ON;
Ottawa, ON;
Montreal, QC;
Quebec City, QC, Moncton, NB;
Dartmouth, NS. The Wawanesa Mutual Insurance Company (Wawanesa Mutual), founded in 1896, is one of Canada’s largest mutual insurers, with over 3.5 billion in annual revenue and assets of 10 billion CAD. Wawanesa Mutual, with its National Headquarters in Winnipeg, is the parent company of Wawanesa Life, which provides life insurance products and services throughout Canada, and Western Financial Group, which distributes personal and business insurance across Canada.

Wawanesa proudly serves more than 1.7 million members in Canada, and we are home to more than 3,300 employees distributed across the Canadian regions and communities where we operate. We give back to organizations that strengthen communities, donating more than 3.5 million annually to charitable organizations, including over 2 million annually in support of people on the front lines of climate change.

We are also proud to be recognized as one of Manitoba’s Top Employers. To learn more visit

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

The Vendor Management Specialist is a pivotal role in supporting the Vendor Management team to develop, coach and performance manage the Preferred Provider Network (PPN) working towards our goals to achieve best in class results driving a high-performance culture. The Vendor Management Specialist is an agent of change and continuous improvement, challenging the status quo and thinking creatively to identify issues and resolve challenges and liaises between the PPN vendor and the claims operation.

The Vendor Management Specialist contributes to Wawanesa’s goal of delivering an exceptional and consistent member experience through active coaching and guidance of local PPN vendors.

• Directly or indirectly manages contracted spend of $10+ Million and responsible to identify and operationalize opportunities for improved expense / indemnity management.
• Through the Vendor Management team structure, provide coaching and guidance to local Preferred Provider Network vendors.
• Conduct technical reviews or analysis of services provided by PPN vendors for performance and program status.
• Utilizing available data, conduct and report on compliance with company standards and industry best practices.
• Manage and resolve claims related concerns or escalations.
• Prepares reports for Vendor Management regarding the performance of PPN providers or PPN Program.
• Inspect, evaluate, and write repair/rebuild assessments…