Manager of Business Systems and Processes – NC – Remote

Manager of Business Systems and Processes (Remote - East Coast)
Overview

Appogee is seeking a hands-on, strategic Business Systems Manager to lead the development, optimization, and scaling of our internal systems with a strong focus on Net Suite and related business technologies.

The ideal candidate brings a blend of technical skill, project management expertise, and a deep understanding of how systems power growth in a fast-paced reseller or inventory-driven environment. This role will be responsible for ensuring that technology solutions, process improvements and strategies are aligned with business goals – supporting operational efficiency, informed decision-making, and organizational growth.

Appogee is a fast growing Apple Value-Added Reseller headquartered in Greenville, NC, supporting enterprise and SMB customers with full-lifecycle services including procurement, warehousing, deployment and end-of-life trade-in.

• Oversee Net Suite system administration, configuration, and optimization across finance, operations and sales functions.
• Collaborate with business leaders to understand their needs and identify opportunities for technology solutions and business process optimization.
• Manage a team of external developer partners, internal system administrators and business process analysts.
• Serve as the go to resource for teams developing integrations, scripts, workflows, roles, permissions, saved searches, and dashboards.
• Drive key business initiative for performance optimization, scalability and deployment of customer self service portals.
• Manage a portfolio of business system projects, ensuring successful delivery within scope, schedule, and budget while achieving desired business outcomes in a fast paced environment.
• Develop and lead user training, change management initiatives, and communication strategies to drive user adoption and maximize system value.
• Maintain documentation of systems architecture, business process flows, system configurations, and standard operating procedures.
• Monitor emerging technology trends and best practices to recommend innovations that enhance business performance and decision-making capabilities.
• Develop and report on key performance indicators (KPIs) related to business systems usage, efficiency, and project outcomes to senior leadership.

Qualifications

• 6 years of experience with Net Suite administration and management including strong knowledge of Suite Commerce. At least 3 years experience in a people management role.
• Experience working in a reseller, VAR, or inventory-centric business (Apple channel preferred).
• Strong understanding of business processes across finance, operations, inventory, procurement and sales functions.
• Proven experience leading system implementations, integrations, and optimization initiatives.
• Excellent project management skills, with the ability to lead multiple initiatives simultaneously in a fast-paced environment.
• Exceptional communication, interpersonal, and change management skills, with the ability to bridge technical and non-technical audiences.

Our Benefits + Culture

• Paid Holidays – 13 Paid Holiday/Observance Days in 2025
• PTO Accrual – 10 days per year in first two years
• Tel Com Reimbursement
• Simple IRA with 3% company match
• BCBS Silver 2500 Group Health Policy – 100% employer paid for individual
• Principal Group term life/AD&D $50,000 – 100% employer paid for individual
• Principal Vision – 100% employer paid for individual
• Quarterly Mental Health Day

• Open, authentic, unfiltered, and candid communication. Great communication solves many problems.
• An environment where you feel challenged, supported, and where you can bring your ideas to the table.
• A core belief that if we operate with integrity, honesty, and in service to our customers (and doing what’s best for them), that success will follow.
• A Players. We’re looking for the best, who are ready to bring their best.

What’s It Like at Appogee?

• We’re a fast growing, one-of-a-kind Apple partner. Things move quickly, and everyone brings an incredible amount of hard work to the table.
• We don’t like to micromanage. No endless reports or calls here. Our environment works best for folks that are self starters, entrepreneurial, and can govern themselves without a lot of management bureaucracy.
• We like leaders who can help build plans, identify problems and solutions, and collaborate with leadership to take action.
• We’re an understanding bunch. Life happens. And we always do our best to support our team, and give them what they need.

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