Learning Management Systems Coordinator; Temporary - Remote - Nationwide

Position: Learning Management Systems Coordinator (Temporary) - Remote - Nationwide
Remote, Nationwide - Seeking Learning Management Systems Coordinator

Everybody Has A Role To Play In Transforming Healthcare

At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside.

Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations:
Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

* Collaborates with the LMS Administrator of Learning Management System (LMS) on a variety of projects along with support, design, development, implementation, delivery, and maintenance of content, assets, and other resources for Learning Management System (LMS).

* Supports the LMS Administrator of Learning Management System (LMS) in day-to-day content coordination and front-end LMS user support activities.

* Maintains SOPs and end-user documentation in alignment with approved guidelines.

* Assists in LMS-related projects focused on content support, learner-facing workflows, and manual user processing.

* Participates as a supporting member in the LMS training administrator working group. Helps facilitate logistics, communication, and follow-up items; co-presents with Manager/LMS Admin when appropriate.

* Monitors industry trends and vendor updates; shares relevant observations with LMS Admin team for further evaluation.

* Assists in User Acceptance Testing (UAT) by executing test cases and logging issues under direction of LMS Administrator or Manager.

* Coordinates logistics for LMS-related learning events, such as Symposia, Partnership CME credit entry, and super user trainings.

* Helps create and maintain end-user support guides for roles such as learner, manager, and roster manager - under Admin review.

* Collaborates with LMS Admin to ensure external user uploads, course completions, and reporting tasks are executed as assigned.

* Supports third-party integrations (e.g., Cvent, Linked In Learning) by ensuring correct usage and flagging issues; does not configure integrations.

* Consults with content developers and instructional designers for online content and support instructor-led delivery and logistics.

* Develops and supports user training for Learning Management System (LMS) super users/training administers; identify and provide other education, tools, and tips for all end users.

* Troubleshoot and educate all end users with Learning Management System and content authoring tool questions, concerns, and issues.

* Supports issue triage and helps monitor the ticketing system for LMS Level 1-2 tickets; escalates to LMS Admin or Manager as needed.

* Consults with content developers and instructional designers for online content and support instructor-led delivery and logistics.

* Develops and supports user training for Learning Management System (LMS) super users/training administers; identify and provide other education, tools, and tips for all end users.

* Troubleshoot and educate all end users with Learning Management System and content authoring tool questions, concerns, and issues.

* Supports issue triage and helps monitor the ticketing system for LMS Level 1-2 tickets; escalates to LMS Admin or Manager as needed.

Required Experience and Competencies

* Bachelor's degree in science, business, or related field required.

* Minimum one year in Learning Management System (LMS) administration and/or computer support in e-learning required.

* Experience with Sum Total Learning Management System (LMS) preferred.

* Experience with the healthcare industry is strongly preferred.

* Experience working with a multi-state company preferred.

* Experience with Service Now ticketing system preferred.

* Experience with Instructional Design or education preferred.

* Familiar or ability to learn ticketing system.

* Familiar or ability to learn content authoring tool preferably Captivate and/or Articulate.

* Familiar or ability to learn HTML (Hypertext Markup Language).

* Ability to build and maintain strong relationships and interact effectively with clients and vendors.

* Meticulous attention to detail and varying priorities under conditions requiring speed and accuracy.

* Demonstrated ability to handle detailed work accurately and quickly, work towards deadlines on multiple projects, work as a team member in a collaborative and…