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Senior Remote Escalation Lead: Service Recovery

Remote / Online - Candidates ideally in
Prince Albert, Saskatchewan, Canada
Listing for: Traveltechessentialist
Remote/Work from Home position
Listed on 2026-02-27
Job specializations:
  • IT/Tech
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 82000 - 96000 CAD Yearly CAD 82000.00 96000.00 YEAR
Job Description & How to Apply Below
A leading technological company is seeking a resilient team leader for their Service Recovery team. This remote eligible role requires strategic thinking and stakeholder management skills to navigate complex escalations. The ideal candidate will have 4-6 years of experience in crisis management and the ability to influence senior stakeholders while maintaining high standards in service delivery. The position offers a competitive salary range of CAD $82,000 – $96,000 annually, with potential for bonus and equity.
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Position Requirements
10+ Years work experience
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