Information Technology Intern

Position:  IT Intern
Duration:  12

Months

Job Overview
We are looking for a motivated and detail-oriented IT Intern to support the IT team in daily technical operations. The role offers hands-on exposure to IT support, systems, and infrastructure while assisting employees with basic technical issues.

Key Responsibilities
Provide first-level technical support to users for hardware, software, and system issues.
Assist in installation, configuration, and troubleshooting of hardware and software.
Support IT asset management, tagging, and inventory tracking.
Maintain IT documentation, logs, and user access records.
Assist with basic network and system-related tasks as assigned.

Requirements
Pursuing or recently completed a degree/diploma in IT, Computer Science, or a related field.
Basic understanding of computer hardware, operating systems, and networking concepts.
Good problem-solving and communication skills.
Willingness to learn and ability to work in a team environment.

Preferred Skills
Familiarity with Windows OS environments.
Basic knowledge of networking fundamentals.
Proficiency in MS Office or Google Workspace.
Experience supporting Microsoft Teams and other virtual meeting platforms, including basic troubleshooting of boardroom conferencing systems (cameras, microphones, speakers, display panels, HDMI connectivity, etc.)
Ability to provide remote technical support using remote desktop tools and assist users in offsite or work-from-home environments
Experience in printer setup, configuration, network printer mapping, and troubleshooting common printing issues