VLE Analyst​/Developer

Moodle/VLE environment

6 Months FTC - £47,389 – £56,535 per annum (depending on experience) + Holiday Pay + Benefits + Hybrid (on-campus and remote working available)

Senior Analyst/Developer required to provide technical leadership for the development and operational support of the University’s core Virtual Learning Environment (VLE) Moodle, Lecture Capture System (Echo
360) and complementary learning, teaching and assessment solutions (e.g. Mahara ePortfolio, digital assessment tools, etc.).

You will provide technical expertise in the development, integration and support of these platforms, troubleshooting issues and applying relevant fixes, creating new features and working with internal stakeholders and external vendors to optimise, provide a coherent and robust service across the University.

This role is a highly independent but collaborative one, building on existing relationships with a variety of key stakeholder departments.

You're flexible and adaptable to working with and learning any new platforms and systems that may become part of the portfolio of applications supported by the department.

• Responding to escalated Service Now calls and JIRA bugs with professionalism and timeliness by providing expert advice/operational support to users of the University’s core VLE service (Moodle), Echo
  360 lecture capture system and complementary digital learning technologies in order for them to utilise systems to their full potential.
• Play a hands‑on role as part of a small, specialist team to design, develop, test and maintain high quality web applications and backend/frontend services that fulfil business needs.
• Working collaboratively to design, develop and test solutions.
• Write documentation of new processes and products to facilitate knowledge sharing.
• Strong focus on quality. Define and execute practices such as continuous integration and test‑driven development to enable the rapid delivery of working software.
• Communicating positively with users / customers, avoiding technical jargon.
• Solving technically complex challenges.
• Applying expertise to issues, implementing clean fixes
• Responsible for ensuring confidentiality, integrity and availability for data. Following information security and data management policies ensuring, least privilege and information assurance
• Ensuring appropriate levels of business continuity are factored into solutions and maintained during the solutions lifecycle
• Monitoring of systems and reacting to alerts and abnormal behaviour
• Liaison and escalation with internal developers and 3rd party vendors

• Apply modern development practices (Agile, CI/CD, TDD, version control).
• Identify recurring issues and deliver root‑cause improvements.
• Produce and maintain clear technical and user documentation.
• Contribute to skills development and continuous service improvement.

• Provide technical leadership on medium and large projects.
• Identify risks, elevate issues, and propose effective solutions.
• Support change management and contribute to well‑defined services within the service catalogue.

• Degree‑level education or equivalent professional experience.
• Strong technical expertise in Moodle development (including plugin development and integrations) and Echo
  360, with experience of related digital learning tools.
• Solid knowledge of Linux command‑line tools and system administration.
• Experience using modern development practices, including Agile, version control, CI/CD, test‑driven development, and change control.
• Experience designing and implementing RESTful APIs.
• Experience working within a Higher Education environment.
• Working knowledge of Azure or other cloud platforms.
• Active involvement in the Moodle or wider e‑learning community
  .

Interested in learning more please get in touch!