Senior DevOps Engineer

Overview

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. If you’re like us, we offer a career opportunity that will light a fire within you.

So, what’s the role all about?

As a Senior Dev Ops Engineer
, you’ll be at the forefront of managing and enhancing our Cloud Infrastructure and CI/CD pipelines. You’ll have a direct impact on the performance and reliability of our applications by optimizing the way we build, deploy, and manage them. The role will work closely with Dev Ops team members based in different locations and form part of a follow-the-sun support escalation model for infrastructure issues.

• Cloud Infrastructure Management: Lead the design, implementation, and maintenance of scalable, highly available, and cost-efficient cloud infrastructure on AWS.
• Infrastructure as Code (IaC): Champion the use of Cloud Formation, Terraform and CDK to provision and manage infrastructure resources in a secure, repeatable, and automated manner.
• Containerization & Orchestration: Oversee the deployment, scaling, and management of containerized applications, ensuring optimal performance and fault tolerance.
• CI/CD Pipeline Development: Own and continuously enhance the CI/CD pipeline, leveraging tools like Jenkins, Git Hub Actions, to automate build, test, and deployment workflows.
• Version Control &
  
  Collaboration:
  
  Manage source code and collaborate efficiently using Git, ensuring best practices and streamlined workflows across teams.
• Monitoring & Logging: Design and implement robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK) to ensure system health and performance, proactively identifying and resolving issues.
• Collaboration: Collaborate with R&D teams (developers, architects, and product managers) to ensure smooth integration and continuous delivery of new features and updates.
• Security: Lead the implementation of security best practices, ensuring compliance with internal and external standards, and driving improvements in infrastructure and application security.

• Experience: 5+ years of hands-on experience in Dev Ops or a related field, with a proven track record in managing cloud infrastructure and CI/CD pipelines at scale.
• Cloud Platforms: In-depth experience with AWS services and a strong understanding of cloud security, cost management, and best practices.
• IaC Tools: Strong experience with Cloud Formation and Terraform for provisioning and managing infrastructure. AWS CDK experience is a plus.
• Containerization & Orchestration: Expertise in containerization technologies such as Docker and orchestration platforms like EKS/ECS.
• CI/CD: Advanced hands-on experience with Jenkins, Git Hub Actions, with a deep understanding of pipeline design, optimization, and troubleshooting.
• Monitoring & Logging: Experience implementing robust monitoring and logging solutions (e.g., Prometheus, Grafana, ELK stack) to ensure real-time visibility into system performance and health.
• Strong communication skills with the ability to effectively collaborate with global teams, providing technical insights and clear documentation.

Join an ever-growing, market-disrupting, global company where the teams work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NiCE is a chance to learn and grow, with opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

About NiCE:
NiCE works according to flexible hybrid models to enable maximum flexibility. We offer a balance of office collaboration and remote work to support teamwork and innovation.

NiCE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.