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Software Engineer - Amazon Connect REMOTE
Remote / Online - Candidates ideally in
Independence, Cuyahoga County, Ohio, 44131, USA
Listed on 2026-02-24
Independence, Cuyahoga County, Ohio, 44131, USA
Listing for:
The Hartford
Remote/Work from Home
position Listed on 2026-02-24
Job specializations:
-
IT/Tech
Cloud Computing
Job Description & How to Apply Below
Employer Industry: Insurance
Why Consider This Job Opportunity- Salary up to $174,000
- Opportunity for annual bonuses and long-term incentives
- Dynamic and innovative work environment focused on enhancing customer experience
- Chance to lead and mentor a team while implementing cutting‑edge technology
- Access to ongoing training and development in the latest AWS technologies
- Supportive culture that encourages professional growth and collaboration
- Lead the design and implementation of Amazon Connect solutions
- Oversee integration with other AWS services such as Amazon Lex, AWS Lambda, and Amazon S3
- Provide technical guidance and mentorship to team members
- Ensure scalability, reliability, and performance of contact center solutions
- Conduct code reviews and troubleshoot technical issues related to AWS services
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 8+ years of experience in software development and cloud computing
- Extensive experience with Amazon Web Services (AWS), particularly Amazon Connect
- Proficient in Infrastructure as Code (IaC), such as Terraform
- AWS certification is required
- Experience with IBM API Connect (APIC) or integration of REST & SOAP APIs
- Proficiency in programming languages such as Node.js, Python, Java, and Java Script
- Knowledge of API security mechanisms like OAuth, SAML, and JWT
- Experience with CI/CD pipelines and Dev Ops practices
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