Senior Microsoft Solutions Engineer

Salary

Salary Range: $ - $. This requires a local candidate – hybrid. Exact compensation may vary based on skill and experience.

SAFE offers so much more than just full medical, vision, dental, 401k matching, HSA, and FSA! Learn more about how we support our workforce!

• Professional Development Opportunities:
  Offering training programs, workshops, and mentorship.
• Recognition and Appreciation:
  Regularly acknowledging employee achievements and contributions.
• Flexible Work Arrangements:
  Providing options for remote work and flexible scheduling.
• Positive Company Culture:
  Fostering an inclusive, collaborative, and supportive work environment.
• Career Growth:
  Clear paths for career advancement and internal promotions.
• Work-Life Balance:
  Encouraging a healthy balance between professional and personal life.
• Employee Empowerment:
  Allowing employees to make decisions and have autonomy in their roles.
• Space of Belonging: ERGs, YOUnity Council and a focus around diversity, equity inclusion and belonging.
• Wellness Programs:
  Promoting physical and mental health through wellness initiatives and resources.
• Strong Leadership:
  Having leaders who inspire, support, and guide their teams effectively.
• Sense of Purpose:
  Creating a sense of mission and aligning company goals with employees' personal values.

As a Senior MS Solutions Engineer, you will be responsible for the design, configuration, maintenance, integrations, user adoption, and continuous improvement of SAFE’s overall Microsoft enterprise productivity and collaboration solutions. You will work alongside leadership to develop MS solutions strategy and complete roadmap planning. A Senior Microsoft (MS) Solutions Engineer will also support and mentor lower-level technicians, and engage directly with internal customers, IT, and business partners, providing day-to-day comprehensive support of Microsoft solutions from initial request to fulfillment and resolution.

• Provide exceptional service to internal customers, including end user training and support, and act as main point of contact for the business when escalated support issues arise.
• Accurately document all work performed through a ticketing system, including details and outcomes.
• Oversee requirements gathering, consulting, project planning, design, build, and testing of new and existing Microsoft solutions to meet business needs that support overall business strategies.
• Ensure accurate and timely resolution of all assigned issues; escalate product bugs or unresolvable cases if necessary; notice trends and report recurring problems.
• Lead and document technical design of MS Solutions enterprise-level architecture and integrations processes.
• Monitor, configure, maintain, integrate, and drive user adoption of the following Microsoft solutions:
• Strong proficiency with key M365 services:
  SharePoint Online, Exchange Online, Teams, One Drive, Power Platform, and Entra
• Hands‑on experience administering M365 tenant settings, security controls, compliance features, and service configurations
• Solid understanding of Microsoft Entra  (identity, roles, conditional access, authentication methods)
• Ability to manage Exchange Online mail flow, policies, distribution groups, and hybrid configurations
• Experience configuring and supporting Microsoft Teams (policies, governance, lifecycle management)
• Knowledge of SharePoint On-premises and Online architecture, site administration, permissions, and content lifecycle
• Familiarity with Power Platform (Power Automate, Power Apps) for workflow automation and low‑code solutions
• Microsoft Teams Suite:
  Teams, Planner, Stream, Forms, Viva
• SharePoint:
  On-premises and online, and third‑party tools (e.g., web parts, workflow engines, and content migrators)
• Proficiency with Power Shell for automation, reporting, and bulk administration
• Web calls to other enterprise applications (e.g., CRM and ITSM)
• Design, configure, and maintain business process workflows.
• Ability to manage Exchange Online mail flow, policies, distribution groups, and hybrid configurations
• Generate and maintain MS solutions operating procedures and dataflow diagrams.
• Interact with vendor(s)…